General Manager

Job Details

General Manager – Double Knot NYC

New York, NY

Double Knot NYC is seeking an exceptional General Manager to lead one of Schulson Collective’s most dynamic and high‑profile openings in Manhattan. This role is reserved for a polished, strategic operator with a commanding presence, impeccable taste, and the ability to deliver excellence in one of the most competitive dining markets in the world. Only candidates with a proven record of elevating guest experience and operational performance in complex, high‑volume, multi‑concept environments will be considered.

The General Manager serves as the operational and cultural anchor of Double Knot NYC — a multi‑level, immersive restaurant known for its energy, precision, and chef‑driven programming. This leader will shape the guest experience, drive performance, and guide a large, diverse team with clarity, confidence, and authority. It is a high‑visibility role within a nationally recognized, rapidly expanding restaurant group, and a rare opportunity to lead a flagship NYC opening.

• Lead all FOH operations with a focus on precision, consistency, and elevated, experience‑driven hospitality

• Build, mentor, and develop a high‑performing management team and hourly staff across multiple dining environments and service styles

• Drive financial performance through disciplined cost control, labor strategy, and operational systems tailored to NYC market demands

• Maintain a polished, composed presence on the floor, setting the tone for service, culture, and guest engagement

• Partner closely with the Executive Chef to ensure seamless FOH/BOH alignment and flawless execution of a high‑volume, chef‑driven menu

• Uphold rigorous service standards and ensure every guest interaction reflects the brand’s reputation for energy, warmth, and excellence

• Execute strategic initiatives and collaborate with senior leadership on long‑term planning, operational growth, and NYC‑specific opportunities

• 4–6+ years of senior management experience in upscale, fine‑dining, or high‑volume chef‑driven environments

• Proven ability to lead large teams with confidence, clarity, and high expectations

• Strong financial acumen with demonstrated success in cost control, labor management, and operational performance

• A leadership style that commands respect and inspires excellence

• Exceptional communication skills and a polished, guest‑focused presence

• Experience with Japanese, omakase, izakaya, or multi‑concept dining environments is highly valued

• Prior NYC leadership experience strongly preferred

• Competitive executive‑level compensation and comprehensive benefits

• Dining privileges across all Schulson Collective concepts

• Opportunity to lead a flagship opening within a nationally recognized, rapidly expanding restaurant group

• Direct partnership with senior leadership and influence over operational direction

• A culture built on professionalism, high standards, and long‑term career growth