Customer Support Associate

Our client, a Customer Service company, is looking for a Customer Support Associate to join their team in Yonkers, New York. This part-time position involves assisting customers via phone, email, and chat, ensuring they receive timely and effective support. The ideal candidate will have strong communication skills and a passion for helping others.

As a Customer Support Associate, you will be responsible for resolving customer inquiries, providing product information, and maintaining customer satisfaction. This role is perfect for individuals seeking to begin their career in customer service or those looking for flexible work hours.

Responsibilities

• Assist customers with inquiries and issues
• Provide product information and support
• Document customer interactions accurately
• Collaborate with the team to enhance service quality
• Maintain a positive and professional demeanor
• Meet performance metrics and goals

Requirements

• Strong verbal and written communication skills
• Ability to work in a fast-paced environment
• A customer-focused mindset
• Basic computer proficiency
• High school diploma or equivalent
• Availability for flexible scheduling

Benefits

• Competitive hourly wage
• Flexible part-time hours
• Opportunities for advancement
• Training and development programs
• Employee referral bonuses
• Supportive team environment

Job Type: Part-Time | Work Type: On-Site | Industry: Customer Service | Experience: Entry