Key Account Manager(Oncology Providers)

About Massive Bio

Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment.

Founded in 2015 and headquartered in US, as a recognized leader in health-tech innovation Massive Bio is scaling its impact globally by powering operations across multiple countries. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.

Through our strong mission, we bring innovative cancer treatment options to a rapidly growing and diverse population of patients, while empowering clinicians and healthcare organizations to deliver more timely, informed, and individualized care.

The Role

As a Key Account Manager, you will play a vital role in driving physician awareness and adoption of Massive Bio’s clinical trial services among oncology providers who are external to the clinical trial (e.g., referring physicians). You’ll work directly with oncologists, hematologists, pulmonologists, urologists, surgeons, and radiation oncologists to educate them on our trial matching capabilities and guide them through referral and enrollment processes. This role is ideal for someone who thrives in field-based, provider-facing work, understands the oncology care and referral landscape, and is motivated to expand access to life-saving trials. This is not a clinical research site management / CRA / study coordinator role.

Responsibilities

• Build and maintain strong relationships with physicians and clinical teams in your assigned region (primarily in community and non-trial-site settings).
• Educate providers on Massive Bio’s AI-powered matching tools, pre-screening workflows, and concierge support services.
• Support the identification of trial opportunities aligned with Massive Bio’s contracted studies and geographic targets.
• Conduct virtual and in-person visits to oncology clinics and community practices to introduce services and maintain engagement.
• Spend at least 70–75% of your time in the field visiting oncology providers within your local territory.
• Track physician interactions, referrals, and engagement outcomes in CRM systems.
• Provide feedback from providers to internal teams to improve service offerings and communication strategies.
• Coordinate with internal operations, clinical, and data teams to support trial referrals and provider onboarding.
• This position follows a remote work model with a home-based office in your territory and frequent local travel for in-person provider visits.

Candidate Profile

• Bachelor’s degree in life sciences, public health, healthcare administration, or a related field.
• Minimum 3 years of experience in field-based provider relations, outreach, liaison, account management, or sales with healthcare providers (ideally oncology or hematology); experience in clinical research is a plus but not required.
• Strong interpersonal and communication skills; ability to build trust and effectively educate healthcare providers.
• Self-motivated and organized, with the ability to work independently in a fast-paced, remote environment.
• Proficient in Microsoft Office and comfortable with CRM platforms.
• Ability to spend at least 70–75% of time visiting oncology providers within your local territory, with additional travel for occasional conferences or internal corporate meetings.
• Must be a U.S. citizen or permanent resident.
• Existing professional network within the oncology provider community in your state/territory (e.g., oncologists, hematologists, cancer centers, community clinics, infusion centers) is required.
• Direct experience working with oncologists and other oncology providers to drive referrals, adoption of new services, or trial education is a plus.
• Familiarity with EMRs, NGS testing, or digital trial matching technologies is a plus.
• Proven experience in field-based sales, provider relations, or account management within healthcare (ideally oncology or hematology), including building provider networks, introducing new solutions, and driving adoption in clinical settings, is strongly preferred.
• A mission-driven attitude focused on patient access and healthcare innovation.