Key Account Coordinator, Global Clients

About the Role

In this role, you will work closely with Key Account Managers, senior stakeholders and cross-functional teams across P&C Re. You will bring structure to complex topics, connect information across workstreams and help keep client priorities moving with clarity and pace.

The role requires strong judgment, flexibility and attention to detail. You will combine analytical thinking, clear communication and digital fluency to support effective client engagement and decision-making, including the thoughtful use of AI-enabled tools where they can improve quality and efficiency.

Key responsibilities include :

• Partner with Key Account Managers to support the strategic development and management of global client relationships across P&C lines of business and geographies.
• Translate client and business priorities into actionable plans, clear ownership and consistent follow-through.
• Drive alignment across cross-functional teams by supporting clear communication, timely preparation and disciplined execution.
• Prepare high-quality client materials, executive briefings and presentations with clear messaging tailored to senior audiences.
• Generate insights through data analysis, KPI tracking and performance reporting to support informed decision-making.
• Support the preparation and delivery of client meetings, conferences and strategic engagements.
• Respond to evolving client, market and business needs with flexibility, pace and a solution-oriented mindset.
• Share knowledge and best practices across Globals teams and markets.
• Identify practical opportunities to improve efficiency, analysis and the quality of deliverables

About the Team

You will join a dynamic team of Key Account Coordinators working across different locations and with defined sets of strategic clients. While each of us works independently and stays close to our respective client priorities, we are strongly connected as a team — sharing what works, learning from one another, and continuously raising the bar in how we contribute to client management.

We act as a glue within cross-functional teams, helping bring the best of Swiss Re to our clients and the client perspective back into our internal discussions. Our role is to create connection, clarity, and momentum across people, priorities, and deliverables.

We are curious, helpful, and courageous in how we work, generous in how we collaborate, and we bring energy, trust, and a positive spirit to everything we do. We cannot wait to have you join us!

About You

You are a client-focused, proactive, results-oriented professional with strong analytical skills, sound judgment and a collaborative working style. You are comfortable working in a complex stakeholder environment with different priorities and evolving business needs, naturally remaining positive and keeping a clear focus on quality and execution.

You bring curiosity, initiative and a structured approach to problem-solving. You communicate clearly, build trusted relationships across teams and stay composed when timelines are tight or priorities shift.

Additional requirements include :

• 2-4 years' experience in a similar role or related field, such as reinsurance, insurance, financial services or a client-facing professional environment.
• Flexibility and resilience in a fast-paced stakeholder environment.
• Advanced proficiency in Microsoft Office; experience with Power BI is strongly preferred.
• Strong interest in using AI tools to improve work quality and efficiency.
• Strong analytical and reporting skills, with the ability to translate complex information into clear, actionable insights.
• Excellent written and verbal communication skills, including the ability to prepare executive-level presentations and client-facing materials.
• Strong PowerPoint and visual storytelling skills, with a keen eye for structure, clarity and design.

Nice to haves :

• Hands-on exposure to Generative AI tools, such as Microsoft Copilot, ChatGPT or similar.
• Experience with project coordination or cross-functional team management.
• Interest in marketing topics, client communication and visual storytelling.

Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred. This position is not eligible for full-time telework or visa sponsorship.

The estimated base salary range for this position is $84,000 to $126,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.