AGM
- Staff Management:
- Recruit, hire, train, and mentor new employees.
- Create staff schedules, assign sections, and manage shift coverage.
- Monitor staff performance, provide feedback, and resolve employee conflicts.
- Ensure proper staffing levels for guest service and operational needs.
- Operations & Maintenance:
- Oversee daily operations, including opening and closing procedures.
- Ensure facility cleanliness and adherence to food safety and sanitation standards.
- Manage inventory, order supplies, and control food/labor costs.
- Handle equipment maintenance and facility management.
- Customer Service:
- Resolve guest questions, complaints, and grievances professionally.
- Gather guest feedback and ensure a positive dining experience.
- Act as the face of the restaurant, building relationships with patrons.
- Financial & Administrative:
- Assist with budgeting, payroll, and financial reporting (sales, costs).
- Handle cash management, register balancing, and banking procedures.
- Ensure compliance with all company policies, procedures, and legal regulations.
- Support for General Manager:
- Assist the GM in achieving restaurant goals for service, operations, and financials.
- Fill in for any role (server, line cook, etc.) as needed.
- Communicate effectively with management and kitchen staf
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