Admin Support Specialist

Empress EMS
Yonkers, NY

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POSITION SUMMARY

The Administrative Support Specialistduties and responsibilities include providing administrative support to ensure efficiency in high priority task completion for the Billing & Collections Department. Familiar with a variety of Billing/Collection Dept practices and established procedures.

DUTIES & RESPONSIBILITIES

  • Completes and submits daily outgoing mail.
  • Strong written & verbal communication skills.
  • Responsible for daily fax submission of Insurance Claims
  • Collate and prepare daily Patient Invoices, Insurance Claims, EOB, PCR's, etc
  • Manage and maintain assigned workflows daily.
  • Ability to work individually or part of a team to meet established goals
  • Ability to research patient accounts via Monte Epic website
  • Documentation & filing of applicable Hospital Face sheets.
  • Perform other tasks or special projects as assigned by Management.
  • Run daily productive reports/templates for submission at end of shift.
  • Responsible for assigned projects that require attention to detail and adherence to timely completion.
  • Promotes, develops, and fosters the mission, vision, and values of Empress Ambulance Services
QUALIFICATIONS
  • Minimum of High School Diploma
  • Previous Administrative experience required
  • Ability to prioritize, multi-task and meet deadlines.
  • Detail oriented and coachable.
  • Problem solving and decision-making skills.
  • Ability to document and analyze work.
  • Ability to demonstrate enthusiasm, initiative and pride in work.
  • Ability to interpret, understand, follow and communicate instructions.

PHYSICAL REQUIREMENTS

  • Possess the ability to hear, see, and have full range of motion.
  • Ability to sit for extensive periods of time.

Posted 2026-05-05

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