Field Supervisor | $80,000$90,000 Total Compensation | Full-Time at Frank's Mr. Plumber

Field Supervisor | $80,000$90,000 Total Compensation | Full-Time

Who We Are

Franks Mr. Plumber is seeking an experienced Field Supervisor to provide technical leadership and quality oversight for our plumbing installation teams. This role ensures installation work meets company standards, specifications, and applicable plumbing codes while helping technicians improve their technical skills, workmanship, and customer service.

The Field Supervisor is a technical and field-quality leader , working closely with the Installation Manager to ensure successful project execution.

Why Choose Franks Mr. Plumber

• Competitive compensation of $80,000$90,000 annually, including performance-based bonus.

• Company vehicle or vehicle allowance, if applicable.

• Medical insurance with employer contribution.

• Dental, vision, life, short-term disability, and supplemental insurance options.

• 401(k) with company match.

• Paid Time Off and Paid Holidays.

• MondayFriday schedule with weekends as needed.

• New company-supplied iPad and access to integrated software.

• On-the-job training and ongoing professional development.

• Casual, trusting, and respectful work environment.

• Opportunities for professional growth and training.

The Big Task

As Field Supervisor , you will serve as the technical resource and field-quality leader for Franks plumbing installation teams. You will spend significant time in the field conducting site visits, quality-control audits, ride-alongs, and technical coaching to ensure work is completed safely, correctly, efficiently, and according to applicable plumbing codes.

You will work closely with the Installation Manager, who owns department production, scheduling, crew performance, job costing, and overall department results. The Field Supervisor owns technical excellence, workmanship, field standards, and technical coaching.

Together, these roles ensure crews have the support and direction needed to complete projects successfully and deliver an exceptional customer experience.

Key Tasks

• Oversee plumbing installation jobs to ensure work meets company standards, specifications, and applicable plumbing codes.

• Conduct site visits, quality-control audits, and ride-alongs to evaluate workmanship, accuracy, efficiency, and compliance.

• Review job details, blueprints, and scope of work prior to project start.

• Serve as the primary technical resource for installation teams and troubleshoot field issues.

• Monitor installation callbacks and recurring workmanship issues, identify root causes, and coach technicians to prevent repeat issues.

• Provide technical guidance, coaching, and feedback to field technicians.

• Train and mentor technicians on technical skills, company processes, safety, and procedures.

• Assist with onboarding and technical development of new field technicians.

• Verify materials, equipment, and resources are available and properly utilized at job sites.

• Communicate project progress, delays, and technical or quality concerns to the Installation Manager.

• Assist with technician 1:1s and ride-alongs for technical evaluation and development.

• Help troubleshoot customer concerns and ensure a positive customer experience.

• Maintain accurate inspection reports, installation checklists, and field notes.

• Ensure all work is performed safely and in accordance with company and OSHA standards.

• Support continuous improvement by identifying opportunities to improve installation quality, field processes, and technician performance.

• Perform field/service technician duties as needed.

Desired Skills & Experience

Experience

• 710+ years of plumbing experience, including experience overseeing or inspecting installation projects.

• Experience with residential and/or commercial plumbing installations.

• Previous experience providing technical leadership, coaching, or field oversight.

Education

• High school diploma or GED required.

• Vocational or technical plumbing training preferred.

Licenses & Certifications

• Valid Journeyman or Master Plumber License required.

• OSHA 30 Certification preferred.

• Valid drivers license with a clean driving record.

Knowledge & Skills

• In-depth understanding of plumbing systems, installation procedures, and applicable plumbing codes, including IPC, UPC, or local equivalents.

• Ability to read and interpret blueprints, schematics, and installation specifications.

• Strong attention to detail and commitment to high-quality workmanship.

• Strong technical troubleshooting and field decision-making skills.

• Excellent communication and interpersonal skills.

• Ability to provide constructive feedback and coach technicians effectively.

• Strong organizational and time-management skills.

• Ability to work independently in the field while maintaining strong communication with management and crews.

• Comfortable using an iPad and field-service/job-tracking software.

Your Key Performance Indicator

• Installation recall/callback rate below 3%.

The Field Supervisor plays a key role in achieving this target by identifying workmanship issues, recognizing recurring technical problems, coaching technicians, and helping prevent repeat callbacks.

Success Looks Like

• Installation work consistently meets company quality standards and applicable plumbing codes.

• Technicians receive regular technical coaching and meaningful field feedback.

• Installation callbacks and recurring workmanship issues remain below target.

• Technical issues are identified and resolved quickly before they become larger problems.

• Crews have the technical support and resources needed to complete quality work.

• Strong communication exists between the Field Supervisor, Installation Manager, crews, and customers.

• Technicians demonstrate improved technical skills, professionalism, and pride of workmanship.

• Customers receive a professional and high-quality installation experience.

How the Field Supervisor & Installation Manager Work Together

The two roles are designed to complement each other rather than overlap .

Installation Manager Department & Production Ownership

• Scheduling and crew coordination

• Production and sold-day performance

• Department KPIs

• Labor/material costs

• Staffing and team performance

• Overall department profitability

• Operational processes

Field Supervisor Technical & Quality Ownership

• Technical standards

• Installation quality

• Code compliance

• Field inspections

• Technical troubleshooting

• Callbacks and workmanship issues

• Technical coaching and ride-alongs

• Safety and field execution

The Installation Manager and Field Supervisor communicate regularly, share field observations, and work together on solutions so the department can improve without creating competing ownership.

Physical Requirements

• Ability to work at various job sites and in diverse environmental conditions.

• Ability to lift up to 50 pounds.

• Ability to stand, walk, climb, and work in the field for extended periods.

If you want to be part of something bigger than just a job, make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

If this sounds like you, spend a little time learning about Franks Mr. Plumber by visiting . When youre ready, please apply for this position directly on Indeed.

Equal Opportunity Employer.