Customs Brokerage Coordinator

FedEx Logistics
Tonawanda, NY

To collect and enter into the import system all data required to produce customs' entry, entry summary and single-entry bonds; carrier delivery orders; FTN t&b invoices and other governmental agency documents.

Determine accurate tariff classification and value for customs entry and entry summary. Determine the applicability of other government agencies' requirements to import shipments and collect the necessary information to make proper declarations. When applicable, input required data into the system for transmission to other federal agencies (FDA, epa, fcc). Coordinate additional billings and corrections to data, to correct customs rejects, census warnings, etc. Operate data entry equipment, keying data, and other information in a prescribed format. Determine documents for presentation to customs, retention in our file, and for distribution to our client or others. Use data dictionary, when available, to classify goods. Transmit all data required for U.S. Customs and other government agency release and delivery. Monitor abi transmissions from automated broker interface and correct errors, when required. Under the guidance of customer service coordinator, maintain master files and data dictionary by updating customer records with proper classification for products imported by customer. Work closely with other team members to provide high quality service.

High school diploma/GED. Strong working knowledge of product classification using the harmonized tariff schedule. Strong working knowledge of other federal agency regulations and requirements for imports. Excellent data entry and organizational skills.

HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Starting at $16.25/hr

Additional Details: Hybrid Mon-Fri 8am-5:30pm

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Posted 2026-06-06

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