Harlem New York - Assistant Director PROS

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

We are seeking an experienced Assistant Program Director PROS TO Provides clinical oversight, as well as direct clinical interventions, to PROS program participants as indicated by NYS OMH Part 512 Regulations. Processes new referrals and oversees the intake process.

The Awesome Things You’ll Do

• Manage a caseload of up to 10 consumers, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services.
• Develop and facilitate approximately 5-6 groups, according to protocol and curriculum, which will cover CRS, ORS, IR and Clinical Services as dictated by the IRPs of the program participants.
• Supervise PROS trainings to ensure staff/interns receive needed training in the evidence based practices. Coordinate on-site trainings when needed.
• Supervise PROS interns when needed and/or oversee the provision of supervision for PROS interns.
• Responsible for oversight of the PROS group curriculum to ensure their fidelity to PROS services and are meeting identified participant need.
• Responsible for the processing of PROS referrals, which includes ensuring that each participant intake is completed accurately within appropriate time frames and to completion. This includes all clinical documentation in AWARDS, enrollment in CAIRS and other necessary documentation.
• Responsible for oversight and review of recovery counselor documentation within the first 30 days of admission including, but not limited to, PROS Assessments and IRPS.
• Responsible for creating and processing reporting to measure metrics around participants utilization of service with goal of increasing utilization
• Work with Quality Improvement Coordinator and Fiscal Department to identify and address areas of growth for provision of PROS services
• Work with Marketing Department to update existing materials and develop new materials for promoting PROS services in the community
• Serves as acting director in director’s absence.
• Assist Director in managing and planning group services schedule.

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• Clinical Licensure required in the disciplines of Social Work, Rehabilitation Counseling, Mental Health Counseling, Creative Arts (Drama, Music, Dance, Media), or related field
• Must have the ability to assess both macro and micro issues within PROS program.
• Have 3-5 years of experience working with persons living with severe mental illnesses and substance use issues.
• Excellent oral and written communication skills, ability to multi-task in a very fast and demanding work environment a must.
• Capacity to manage, develop and motivate staff to continue to increase their skills in order to expand their programs and/or performance as needed.
• Proficiency in Microsoft Office.
• Knowledge of PROS program model and regulations preferred
• Understanding of Harm Reduction philosophy preferred
• Knowledge of evidence-based practices, to include: Individual Dual Diagnostic Treatment, Wellness Self-Management, Individual Placement and Support, Cognitive Remediation, and Family Psycho-Education.

Special Working Conditions

This position has the potential to provide individual and group supervision. This position will supervise staff training in evidence based practices and other identified areas for development. The position is supervised by the Program Director.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

#IND1

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [email protected]. We are happy to assist and ensure you have an equal opportunity to apply.