Sales Support Specialist

Randstad Technologies
Port Washington, NY

Are you a high-energy professional who loves seeing a project through from start to finish? Our client is looking for a Customer Service & Sales Support Specialist to join our fast-paced team. In this role, you won’t just be answering phones—you will be the "engine" behind our sales operations, managing the entire lifecycle of an order from the initial inquiry through to invoicing and follow-up. If this sounds like you - apply now!

salary: $22 - $26 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Bachelors

Responsibilities

• Answering customer phone calls and emails regarding product information, order status, and general inquiries
• Entering sales orders into the CRM system accurately and timely
• Verifying customer details and ensuring accurate billing information
• Filling important sales documents and maintaining accurate records
• Assist sales reps in the process of managing orders for client events
Required Skills:
• Detail-oriented and highly organized with the ability to oversee an order from the point of inquiry thru invoicing and follow-up.
• Excellent phone etiquette
• Quick thinker and able to resolve customer needs and offer alternative solutions when necessary
• Work effectively with sales, warehouse and other departments in an effort to complete customer's needs for a successtul event
• Provide top-quality service to customers, clients and visitors.
Education and Experience:
• Customer service, administrative, sales: 1-3years
• Knowledge of MS Office required
• Any experience in Events, Catering, Hospitality or Rental Industries is a bonus!

Skills Working IndependentlyOrganizationOral CommunicationAnswering PhonesTranscribing NotesSales SupportCRMProblem SolvingDetail-orientedPhonesOrder StatusOrder ManagementSales AdministrationOrganizational SkillsInterpersonal SkillsVendor Management
QualificationsYears of experience: 4 yearsExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Posted 2026-04-03

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