Front of House Associate - All Locations

Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!

Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).

Responsibilities & Expectations:

• Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests and vendors alike.
• Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
• Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
• Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
• Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
• Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
• Govern service recovery as needed with professionalism and sincerity.

Skills & Requirements:

• Professional experience in customer service or relevant roles.
• Background in hospitality and/or the food & beverage industry, preferred but not required.
• Commitment to providing exceptional service and genuine experiences.
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
• Ability to work holidays and weekends.
• For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards / requirements including meeting and qualitative or quantitative productivity standards
• Ability to maintain reasonably regular, punctual and regular attendance consistent with the ADA, FMLA and other federal, state and local standards / requirements
• Compliance with all personnel policies and practices

Compensation & Benefits:

• $23-$28/hour
• This figure includes a base hourly rate of $17 plus gratuities which average $6-$12 per hour
• If individual possesses NYC food handler's certification, base rate is +$0.50
• Medical, dental, vision and life insurance available following waiting period
• Paid time off package
• Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
• 50%-75% Store discount