Medical Director (Remote) (City of Syracuse)

Maximus
Syracuse, NY

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Company Overview

Position is Remote US

No agencies please

Company Overview

Maximus ( is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.

Position Summary

We are seeking a full-time Medical Director to lead the clinical strategy, oversight, and development of best-in-class digital care. This individual will be responsible for supervising a diverse team of providers (MDs, DOs, APPs), overseeing clinical escalations, driving quality assurance programs, and collaborating closely with Practice Management and Product to optimize workflows and clinical operations.

The ideal candidate will combine strong leadership with deep clinical expertise and a commitment to evidence-based, patient-centered care in a digital health setting.

Key Responsibilities

Clinical Leadership & Provider Oversight

  • Supervise the clinical team, including MDs, DOs, and advanced practice providers (APPs), ensuring adherence to quality standards and clinical best practices.
  • Provide mentorship, coaching, and ongoing performance feedback to providers.
  • Serve as the escalation point for complex clinical cases and high-priority patient issues.
  • Ensure clinical alignment across the provider network and maintain continuity of care.

Quality Assurance & P&T Committee

  • Develop and implement a robust QA program to evaluate provider performance, documentation accuracy, and compliance with clinical protocols.
  • Lead the Pharmacy & Therapeutics (P&T) Committee to guide formulary strategy, risk management, and evidence-based prescribing practices.
  • Create and refine audit structures, feedback mechanisms, and improvement plans based on QA findings.

Clinical Protocol Development

  • Define and continuously evolve scope-of-practice guidelines, condition-specific treatment protocols, and best-practice workflows.
  • Partner with medical and operational leadership to ensure consistency and clinical integrity across the care model.
  • Establish clear, measurable performance expectations and metrics tied to patient outcomes, treatment adherence, and platform utilization.

Workflow Development & Cross-Functional Collaboration

  • Collaborate with Practice Management and Product teams to optimize clinical workflows and digital tools.
  • Contribute to the design and iteration of platform features that improve provider efficiency, care delivery, and the patient experience.
  • Ensure workflows align with compliance standards, regulatory requirements, and operational goals.

Qualifications

  • Medical Degree (MD or DO) with active, unrestricted license in at least one U.S. state.
  • Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Endocrinology, or Urology preferred).
  • Minimum 5 years of clinical experience, with telehealth or digital health experience required.
  • Proven leadership experience overseeing providers in a clinical or digital care setting.
  • Demonstrated success in designing and implementing quality assurance programs and clinical protocols.
  • Strong collaboration skills with cross-functional teams (e.g., Operations, Product, Compliance).
  • Clear, confident communicator with ability to represent clinical interests internally and externally.

What We Offer (Benefits)

  • Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
  • Full Suite: Medical, Dental, Vision, Life Insurance
  • Flexible vacation/time-off policies

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider
  • Industries

    Wellness and Fitness Services

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Posted 2025-08-21

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