Bank Loan Operations (CLO Operations)

Location Designation: Hybrid - 4 days per week

NYL Investors LLC was formed in October 2013 as a wholly owned subsidiary of New York Life Insurance Company with the primary responsibility for managing the fixed income and real estate assets of New York Life and other strategic partners. With over 300 professionals, the organization manages over $300 billion of assets under management, through three investment groups.

Overview of Role:

NYL Investors is seeking a high-performing Senior Associate (PF3) to join the Bank Loan & CLO Operations team. This role is designed for a subject-matter expert (SME) in CLO operations, who brings hands-on experience across the servicing lifecycle and is ready to take on leadership responsibilities. The ideal candidate is a proactive problem solver with deep operational expertise, excellent communication skills, and the ambition to grow within Investment Services.

The role requires close interaction with Traders, High Yield Analysts, Trustees, Agent Banks, Fund Accounting, Technology partners, and various internal stakeholders. The PF3 will also help mentor junior team members and drive automation and efficiency across systems such as Wall Street Office (WSO), BlackRock Aladdin, and other downstream systems.

What You'll Do:

• CLO Operations subject matter expert overseeing the full servicing of syndicated bank loans—trade capture, lifecycle events and rollovers, security master maintenance, corporate actions, and monthly reporting—across Wall Street Office (WSO) and Aladdin.
• Oversee daily control processes for leveraged loans and CLOs , ensuring accurate cash, position, and trade reconciliations with Trustees and Agent Banks .
• Review and validate monthly trustee CLO Investor reports and compliance data before final approval by the Trading Desk.
• Lead CLO warehouse activities : manage borrowings, pre-close checks, post-close reconciliations, and trustee/system tie-outs.
• Drive process improvements via automation and AI initiatives ; define business requirements and collaborate with IT teams.
• Mentor junior staff on CLO mechanics, reconciliations, and operational controls; promote team development and accountability.
• Represent CLO Operations in department-wide initiatives including system upgrades and new product implementations.

What You'll Bring:

• BA/BS in Business Administration / Finance concentration preferred
• Minimum of 5 years of hands-on experience in CLO or leveraged loan operations within an investment management firm.
• Proven expertise with CLO reconciliations and Compliance tests /reporting, understanding CLO Indentures, and trustee coordination.
• Excellent oral and written communication skills
• High competence level with Microsoft Office tools required
• Strong Technical and Analytical skills required
• Proficient at documenting procedures, as well as systems specifications and test plans
• Experience with BlackRock’s Aladdin, Wall Street Office, and ClearPar is a plus

• Strong leadership qualities with experience leading process initiatives.

• Excellent communication, analytical, and organizational skills.

#LI-AM1

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Pay Transparency

Salary Range: $85,000-$105,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92473