CAPP Director of Youth Services

Job Title: CAPP Program Director

Position Status: Full Time

Position Classification: Exempt

Remote: No

Department: CAPP

Immediate Supervisor: Chief Program Officer

Salary: $68,500

Job Summary:

The CAPP Program Director directs, evaluates, continuously and improves, the CAPP and Settlement House programs in a way that ensures successful implementation of all initiatives, meets county, state, and other contractual and regulatory obligations, and successfully addresses our participants' needs and goals so that Erie County Youth, ages 0-21, make healthy choices, develop a strong sense of themselves and their self-worth, and build futures of promise.

Supervisory Duties:

• Ensure timely completion of required documentation and reports
• Manage daily operations by assigning tasks and monitoring outcomes
• Provide supervision, coaching, and performance evaluations for staff
• Address disciplinary issues and recommend terminations per policy
• Maintain consistent program coverage
• Guide staff through individual and group supervision, including co-facilitation
• Evaluate staff performance and ensure quality service delivery
• Orient new staff to agency mission, policies, and procedures

Essential functions: Percent of time:

Program Operations, Quality & Growth 70%

• Implements and operates all aspects of the CAPP and Settlement House Programs including. planning, organizing, implementing, directing, coordinating, and evaluating this program.
• Ensures that all programming and operational requirements, training, and certifications are met in accordance with county and state regulations.
• Designs, develops, and manages all curriculum planning and development, ensuring high quality, culturally competent, high participant-impact programs that improve youth access to and use of healthcare and other social services and provide cultural enrichment experiences.
• Collaborates with Finance department to manage the program budgets to ensure spending and cost at targeted levels.
• Stays abreast of priorities, funding, and best practices such as Social-Emotional Learning, social skills training, service learning, and/or trauma-informed practices and uses this understanding to build strong strategic plans that identify and operationalize the future directions of our work with children, youth, and their families.

Strategic Leadership 20%

• Maintains collaborative relationships with all funders, school administrators, support staff, teachers, and volunteers.
• Joins larger-system youth services policy and planning groups to elevate BFNC's profile and to help shape forward-moving policy and practice decisions.
• Develops and sustains community and volunteer partnerships to enhance programming.
• Collaborates with the CEO and Executive Team to implement, measure, course correct, and achieve BFNC's strategic plans and results.
• Ensures full compliance with BFNC's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules, regulations, policies, and procedures as these apply to individual job duties, the department, and the organization.
• Assists with special projects, delegating responsibilities to specific employees and assuring that all communication important to a project's success or the agency's overall goals occurs

Data Management 5%

• Complete training on data platform use and workflows
• Participate in all required agency training courses
• Accurately log client interactions in designated systems
• Maintain organized and complete client records, documentation, and work files
• Track progress toward project deliverables as outlined in funding contracts

Any other job responsibilities directly assigned to you by your supervisor. 5%

Education:

A Master's Degree or bachelor's degree in Health or Human Services field and 5 years of relevant program leadership and management experience.

Required Skills/Abilities:

• Must have valid NYS driver's license and use of reliable transportation.
• Experience with teaching, out-of-school time programming, safety, curriculum development/instructional design is preferred. Current with best practices in youth programming in addition to creativity, flexibility, and an understanding of planning for different ages, interests, and abilities are desirable.
• Must have experience working sensitively with youth from diverse educational, socioeconomic, and cultural backgrounds and be inclusive and non-stigmatizing of youth.
• Must be knowledgeable about the Social Determinants of Health
• Good oral and written communication skills
• Strong organizational skills with attention to detail
• Strong interpersonal and excellent employee development skills with all levels of employees
• Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices.

Ergonomics:

Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations.

Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment.