Business Analyst / Sr. Analyst

New York, NY, United States (On-site)

Contract (6 months 13 days)

Published 37 minutes ago

Adobe Certifications

Business Analysis

javaScript

Agile Delivery

HTML / CSS

financial services

Collaboration & Communication

AEM development

• We are seeking an experienced AEM Business Analyst to bridge the gap between business stakeholders and technical teams in delivering Adobe Experience Manager (AEM)–based digital experience solutions.

• This role requires strong expertise in requirements analysis, story decomposition, and digital platform capabilities, with a focus on AEM Sites, Digital Asset Management (DAM), Headless CMS, and AEM as a Cloud Service (AEMaaCS).

• The ideal candidate will proactively guide stakeholders on what is possible within the Adobe platform, while ensuring clear, actionable requirements are delivered to engineering teams.

Key Responsibilities

Business Analysis & Requirement Definition:

• Engage with business stakeholders to capture, analyze, and document functional and non-functional requirements

• Translate business needs into detailed user stories, use cases, and acceptance criteria

• Break down high-level requirements into implementable backlog items for AEM development teams

• Ensure end-to-end traceability from business requirements to technical delivery

AEM & Digital Experience Capabilities Alignment:

• Act as a subject matter advisor on AEM capabilities, including:

• AEM Sites (headful and page-driven experiences)

• AEM Assets (Digital Asset Management – DAM)

• Headless CMS (Content Fragments, APIs, GraphQL-based delivery)

• Platform capabilities and constraints

• Best-fit approaches (headless vs headful vs hybrid)

• Reusable content models and structured content strategies

Backlog Management & Agile Delivery:

• Develop and maintain product backlog, epics, and detailed user stories

• Conduct backlog grooming and refinement sessions with technical teams

• Support sprint planning, demos, and retrospectives

• Ensure stories are well-defined, testable, and aligned with business objectives

Collaboration with Technical Teams:

• Clarify requirements and remove ambiguities

• Align on technical feasibility and design patterns

• Support solution validation and acceptance testing

• Facilitate communication between business, UX, and engineering teams

AEM Cloud & Platform Understanding:

• Support initiatives involving AEM as a Cloud Service (AEMaaCS)

• Ensure requirements align with cloud-native and scalable architecture principles

Digital Asset & Content Strategy:

• Define requirements for Digital Asset Management (DAM) including:

• Asset lifecycle management

• Metadata, tagging, and taxonomy

• Content governance and reuse strategies

• Enable scalable content models supporting multi-channel delivery

Analytics & Data (Good to Have):

Collaborate on requirements related to:

• Adobe Analytics (tracking, reporting, KPIs)

• Customer Data Platforms (CDP) / audience segmentation

• Support definition of data layer and measurement strategies

Required Skills & Experience

Core Business Analysis Skills:

• 5 to 10+ years of experience as a Business Analyst in digital or MarTech platforms

• Requirements gathering and documentation

• User story and backlog creation

• Agile / Scrum methodologies

• Experience translating business needs into technical requirements for CMS platforms

Hands-on understanding of:

• AEM Sites, AEM Assets (DAM)

• Headless AEM (Content Fragments, APIs)

• AEM workflows, templates, and content structures

• Familiarity with AEM Cloud (AEMaaCS) concepts and delivery models

Working knowledge of:

• Web technologies (HTML, CSS, JavaScript)

• API-driven architectures and integrations

• Ability to understand and document technical constraints and dependencies

Stakeholder & Communication Skills:

Strong ability to:

• Influence business stakeholders

• Facilitate workshops and requirement sessions

• Communicate complex technical concepts in business terms

Preferred Qualifications

• Experience in Financial Services / Insurance domain (content-heavy regulated environments)

• Exposure to Adobe Analytics, Adobe CDP, or Adobe Experience Platform (AEP)

• Experience working on headless CMS implementations and omnichannel platforms

• Certification in Business Analysis (CBAP, PMI-PBA) or Adobe-related certifications

Key Competencies

• Analytical thinking and structured problem-solving

• Strong documentation and storytelling skills

• Ability to balance business value vs technical feasibility

• Proactive mindset in identifying platform opportunities and limitations

Success Metrics / KPIs

• Quality and clarity of requirements delivered to engineering teams

• Reduction in rework due to ambiguous or incomplete stories

• Alignment between business expectations and delivered functionality

• Adoption of AEM best practices (content reuse, structured models, headless delivery)

• Stakeholder satisfaction and delivery predictability

The pay range that the employer in good faith reasonably expects to pay for this position is $46.23/hour - $72.23/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.