NY City Community Manager

What is Shotgun?

Shotgun is building the operating system for live music. We empower event organizers, venues, promoters, festivals, and artists to grow their communities, monetize their creativity, and shape culture — with tools that make ticketing effortless and distribution powerful.

From 2020 to 2024, Shotgun grew rapidly: GMV increased by 20x , revenue by 30x , and the company reached profitability . Born in the backstreets of Paris, today our software and our marketplace – working in harmony - support 20,000+ clients of all sizes and engage 6 million+ users across the USA , Europe , and LATAM .

We create the dancefloor energy that people talk about well after the music stops, the lights turn on, and night turns to day. At Shotgun, memories and connections made from music last a lifetime. Our team of 90+ people across offices in 3 continents work everyday to support the creators of those experiences

The Role

The roots of Shotgun in the USA are found in the underground warehouses of Bushwick. In 2021, Shotgun stood next to producers as NYC found its post pandemic identity. We quickly helped establish a new paradigm for venues, collectives, and promoters, and since then have successfully expanded to Miami, LA, Washington DC, Chicago, Houston, Seattle, Atlanta, and Denver. But NYC has been, and always will be, our true home.

For the first time in its history, Shotgun is seeking a dedicated City Manager, to further entrench Shotgun’s connection to the local music scene – where it all began. This position will be Shotgun’s bridge to the underground community, where creativity is unrestricted, judgement is left at the door, and musical trends are incubated.

What you will do

• Brand Growth: Oversee Shotgun’s brand presence and continued growth in NYC, representing Shotgun in public and building long-term relationships
  • Proactively attend events and network with existing and emerging venues, promoters, collectives, and artists
  • Engage with – and grow - the NYC Shotgun user base with creative digital and physical initiatives
  • Design and execute a NYC-focused micro-influencer program (DJs, promoters, nightlife connectors, tastemakers)
• Events: Produce events on Shotgun’s behalf – both professional B2B events and grassroots experiences/activations for local tastemakers and ambassadors
  • Work with the US GM, Head of Sales, and Marketing to ensure strategic positioning and attendance of top NYC promoters, venues, and partners
  • Develop content and comms with HQ Marketing to amplify impact
• Partners Relationships: Regularly meet, in-person, with Shotgun’s clients in NYC
  • Become a trusted expert in both Shotgun’s product and broader event management
  • Build and maintain a group of of ambassadors to exponentially leverage network
• Cultural Insight: Share feedback from the ground to US leadership and product teams - being Shotgun’s eyes and ears in NYC

The job is for you if

• You already have a strong network, with a minimum of 3 (ideally 5+) years deeply engrained in the music, nightlife, and events industries
• You enjoy going out, trying new experiences, interacting with all stakeholders of events (owners, operators, staff, and attendees), and identifying cultural trends in both music and nightlife
• You already organize events, music productions, or unique experiences and want to naturally continue that in an expanded role with more resources
• You have sharp professional acumen and you’re looking to turn a passion for music into a business career in the industry
• You’re a hustler, a self-starter, and a risk-taker, willing to work for a high growth startup and quickly learn new skills
• You’re tech savvy and can adopt new products to improve existing workflows

Comps & Perks

• 💰 Compensation: Competitive salary
• ✈️ Team Offsites & Events: We invest in team moments because they matter
• 🕺 Shotgun Event Credits: Enjoy live events with quarterly credits
• 🏋️‍♀️ Wellness: Covered in office meals and fitness incentives
• 🏥 Health: Medical, Dental, and Vision from Aetna
• 🏖️ Vacation: Generous vacation and time off policy
• 📈 Retirement: Employer matched retirement plan contributions