Support Services Assistant, Box OSEA-98/95809

Duties Description

The New York State Education Department’s Office of Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) is seeking candidates for a Support Services Assistant position in the Queens District Office (Jamaica Ave location). The incumbent of this position will be responsible for assisting a Vocational Rehabilitation Counselor with the following:

• Data entry in various computer programs,
• Filing includes sorting, locating, and returning files,
• Physically manipulate file folders,
• Learning new computer data systems, as needed,
• Escorting visitors,
• Delivering files and worksheets,
• Answering phone calls, taking messages, and connecting or forwarding callers; and
• Performing other routine clerical duties, as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS: Candidates must have either a High School Diploma or a High School Equivalency diploma.

PREFERRED QUALIFICATIONS: Special consideration will be given to candidates who have experience working in a clerical office setting.

Additional Comments

CONDITIONS OF EMPLOYMENT: This will be a temporary hourly appointment. This appointment is contingent upon the continued employment of the Vocational Rehabilitation Counselor to whom assistance is being provided. Regular statewide travel may be required.

Based on this position’s location, in addition to the listed base salary, this position also receives a $4,000 Downstate Adjustment.

APPLICATION: Qualified candidates should send a resume and letter of interest by January 29, 2026 to [email protected] (email submissions are preferred). Please include the Box number (OSEA-98) of the position in the subject line of your email and cover letter to ensure receipt of your application.

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Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off

• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits

• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits

• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.