IT Coordinator

Job Description

Job Description

Salary range is 60,000-80,000 annually

This is NOT a remote or hybrid position.

This position is based out of our Astoria, Queens location.

The IT coordinator should have a thorough understanding of Windows Active Directory, Server 2019-2022, Google Workspace, GPO's, Windows Imaging tools, and day to day IT support tasks which include but are not limited to:

• Maintain Windows Active Directory Services by creating users, groups and GPO’s. Frequently reset passwords, change group memberships, create new users, terminate existing accounts, and update user information in both Active Directory and Google Workspace.
• Ensure data security by managing permissions to groups, files, folders, etc.
• Assign and/or route salesforce-based helpdesk tickets as needed
• Assist users and departments with technology installations, deployments and ongoing Training.
• Setup and/or move users, workstations, I.T. equipment as needed
• Troubleshoot a wide variety of Network issues.
• Provide software and hardware support to end-users both in person and remotely.
• Maintain network performance by performing network monitoring and analysis.
• Manage Google Workspace services for domain
• Update and maintain all PC’s and hardware as directed
• Install, configure, repair and maintain Tablets (iPads, Android, etc)
• Punctuality and regular attendance is expected.
• Commitment to company values and adherence to policies.
• Perform other duties as assigned by supervisors and/or senior management.

Job Requirements

• Bachelor's degree and 2+ years related experience.
• Proficiency in Google Workspace and Microsoft Office products; Advanced Excel and Word skills
• Knowledge of routing and firewalls.
• Knowledge of Remote Desktop Protocol
• Working knowledge of Salesforce.com
• Microsoft MCP, A-Plus or Network Plus or similar Certification.
• Experience with data entry, auditing and reporting.
• Excellent organizational and analytical skills.
• Valid drivers license required
• Ability to travel throughout NYC and Long Island
• Ability to act with discretion and maintain confidentiality.

Benefits

QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.

• Competitive salary
• Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
• Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
• Generous Paid Time Off policy (for full time staff) Start with 24 days annually
• Group Life Insurance and Long Term Disability (for FT staff)
• Flexible Spending Accounts (for FT staff)
• Pre-Tax Commuter Benefits
• 403(b) Retirement with Employer Match
• Paid Training in the field of human services and ABA

• BCBA/LBA supervision available

• Opportunities for career advancement
• Qualifications are subject to change in accordance with government regulations.

*Employee costs listed are based on individual coverage

Qualifications are subject to change in accordance with government regulations.

QSAC is an Equal Opportunity Employer (EOE)

Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are Q SAC.

To Apply: please send resume to [email protected]