HHA Coordinator-Home Care

HHA Coordinator-Home Care

Full Time

Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We're culturally sensitive, and many of our staff come from within the community that they serve. Operating 24 hours, 7 days a week, we offer reliable, dignified care in your own home and specialize in health services, personal care, and champion services. As an HHA Coordinator, you will serve as key support for the Home Care Operations team, managing the HHA staffing systems and assigning staff to patient cases.

What we Offer:

• Employer contribution to retirement plan with a 3-year vesting schedule
• Generous medical, dental, vision, and life insurance coverage, including employer contribution toward medical deductible
• Generous PTO package to include sick, vacation, holiday, personal days and your Birthday off!

Position Responsibilities

• Maintain HHAeXchange (home health aide vendor) system: broadcast HHA cases for staffing, update HHAX with patient demographics, authorization, and recertification information
• Collaborate with lhcsa (licensed home care agency) coordinators to ensure scheduling, billing, and authorizations are accurate.
• Collaborate with office/field staff with any changes to HHA patient's care
• Troubleshoot lhcsa vendor issues, manage HHAX communications and update HHAX with provider rate increases
• Notify lhcsa vendor of issues regarding aide services.
• Process un-billing requests
• Run weekly expiring authorization reports to ensure services continue in accordance with the POC and NYS Department of Health regulations.
• Maintain Careficient (patient care) software system: assign vendors to a patient schedule, collaborate with the nursing supervisor and nursing staff to ensure accurate information reflected on 485, HHA POC, and care needs
• Run missed visit reports, remove missed visits from patient's schedule, scan and upload missed visit notes CE
• Send weekly expiring authorization emails to intake staff and nursing staff.
• Assists with staffing patient visits to subcontracted agencies (PT/OT/ST), including sending/retrieving all required documentation for patient management

Qualifications:

• High school diploma; college degree preferred
• Excellent communication and customer service skills, both written and verbal
• Tech savvy, with proficiency in Microsoft Office, including Excel
• Prior experience with HHAeXchange and Careficient a plus
• Absolute integrity and sufficient maturity to handle confidential aspects of work