Floor Manager

Job Title: Floor Manager
Location: Momoya SoHo – New York, NY
Job Type: Full-Time
Industry: Hospitality / Restaurant
Cuisine: Modern Japanese

About Us:
Momoya SoHo is a modern Japanese restaurant located in the heart of one of New York City’s most vibrant neighborhoods. Known for our commitment to quality, consistency, and hospitality, we offer a refined yet approachable dining experience, showcasing fresh sushi, seasonal small plates, and curated beverage selections. As part of a growing and respected restaurant group, Momoya SoHo is a place where hospitality professionals can thrive and grow.

Job Description:
We are currently seeking a reliable, hands-on, and hospitality-driven Floor Manager to join our team. The ideal candidate is passionate about creating memorable guest experiences, has a strong background in front-of-house operations, and can lead by example in a high-volume, fast-paced environment.

As Floor Manager, you will play a key role in overseeing the daily service, supporting staff development, ensuring smooth communication between the front and back of house, and upholding the high standards that define the Momoya brand.

Key Responsibilities:

• Supervise and lead daily front-of-house service operations

• Provide ongoing support, training, and development to FOH team members

• Ensure all guests receive exceptional service and hospitality

• Manage floor presence during service, resolve guest concerns promptly and professionally

• Oversee reservation flow, waitlist, and table management

• Work closely with the kitchen team to maintain efficient service

• Enforce health, safety, and sanitation standards

• Maintain a clean, organized, and positive work environment

• Collaborate with upper management on operational goals and improvements

Qualifications:

• Minimum 2 years of restaurant experience (management or leadership experience preferred)

• Strong leadership and team management skills

• Ability to multitask and stay composed under pressure

• High attention to detail and a commitment to excellent service

• Excellent communication and interpersonal skills

• Must be available to work weekends, holidays, and closing shifts

• Familiarity with Japanese cuisine and culture is a plus

• NYC Food Handler’s Certificate preferred (or willing to obtain)

What We Offer:

• Competitive compensation based on experience

• Opportunities for growth and advancement within the group

• Supportive and collaborative work environment

• Staff meals during shifts

• Employee dining discounts across locations

• Work in a highly regarded and growing hospitality brand

To Apply:
Please submit your resume and a brief cover letter via Culinary Agents or email with the subject line: “Floor Manager Application – Momoya SoHo.” We look forward to hearing from you!