VP, Solution Design & Management

Description

The Global Solution Design & Management (SDM) Capability Lead is a key member of the Corporate CIO team, responsible for driving technology solutions and product evolution. In addition to leading the SDM capability, this role owns portfolio and program management across the CIO organization-establishing governance, prioritization, and delivery transparency to ensure investments align to business outcomes and risk posture.

This leader shapes the overall technology strategy and evolution for enterprise platforms and services by staying connected to delivery details-reviewing designs, challenging assumptions, and ensuring architecture and execution choices support scalability, resilience, security, and cost efficiency. He/she also directly guide and empower BA, Program, Product and Solution Architecture teams to think differently, leverage AI appropriately, and accelerate modernization across application, data, and integration landscapes.

Key Roles & Responsibilities

I. Capability Ownership & Leadership

• Lead the Capability Area: Ensure alignment with organizational goals, set and maintain standards, and drive compliance across all practices within the Capability Area.

• Serve as the Subject Matter Expert: Provide thought leadership and guidance within the Capability Area, driving excellence and innovation.

II. Strategic Management & Resourcing

• Provide Strategic Direction: Oversee the management and strategic direction of the Capability Area, ensuring optimal resource allocation across projects, programs, and platforms.

• Collaborate for Alignment: Work closely with End-to-End Process Tech Leaders and business stakeholders to align resources with organizational priorities and integrate emerging technologies.

• Manage Risks: Identify and mitigate risks associated with Capability Area performance, ensuring proactive management of potential challenges.

Key Roles & Responsibilities (Continued)

III. Talent Management & Development

• Lead and Develop the Team: Foster a culture of continuous learning and growth by leading, mentoring, and developing a high-performing team across multiple practices.

• Oversee Talent Strategy: Ensure the Capability Area has the right skills and capacity to meet current and future demands, with a focus on long-term talent development and retention.

• Drive Engagement and Accountability: Inspire and motivate the team to achieve high levels of engagement and accountability, recognizing and rewarding exemplary contributions.

IV. Process Improvement & Agile Leadership

• Drive Process Improvement: Continuously analyze and improve processes within the Capability Area, ensuring efficiency and consistency in execution.

• Lead Agile Adoption: Champion Agile methodologies within the team, driving adoption and enhancing speed, consistency, and execution quality.

Key Roles & Responsibilities (Continued)

V. Stakeholder Engagement & Communication

• Engage with Stakeholders: Partner with business leaders and key stakeholders to ensure alignment, clarity, and performance within the Capability Area.

• Establish and Track KPIs: Develop and monitor key performance indicators to measure the health and growth of the Capability Area, ensuring transparency and continuous improvement.

• Facilitate Communication: Maintain strong communication channels, keeping stakeholders informed of progress, challenges, and successes within the Capability Area.

VI. Innovation & Thought Leadership

• Drive Innovation: Promote the adoption of new technologies and methodologies, staying ahead of industry trends to enhance the Capability Area's competitive edge.

• Lead Change Management: Oversee change management initiatives within the Capability Area, ensuring smooth transitions and minimal disruptions during organizational or process changes.

Key Responsibilities

• Lead the global SDM capability, setting standards for solution design, delivery governance and partner with engineering, technology Operations and business stakeholders.

• Drive enterprise technology strategy and evolution by partnering with executive leadership and staying close to key initiatives-reviewing project details to ensure alignment to target-state architecture and strategic outcomes.

• Direct and coach Product and Solution Architecture teams to modernize platforms and applications, leveraging AI/automation where it improves customer, colleague, and operational outcomes.

• Optimize resource allocation across programs and capabilities, balancing capacity, skills, cost, and delivery risk; anticipate future skill needs and build succession plans.

• Own portfolio and program management for the CIO organization, streamline and significantly simplify intake and prioritization process roadmap governance, and delivery health reporting.

• Ensure solutions and programs meet compliance, security, and risk management expectations, partnering with relevant governance teams.

• Foster a culture of accountability, innovation, and operational excellence through clear expectations, feedback loops, and talent development.

Qualifications

• Minimum Years of Experience: 10

• Bachelor's degree in computer science, Information Technology, or related field/equivalent experience.

• Extensive experience and strong familiarity with Program/Project Management, Product Management, Business Analysis, and Solution Architecture practices.

• Proven record of directly leading IT professionals across these disciplines, as well as leading cross-functional teams and delivery partners.

• Comprehensive knowledge of project management methodologies, including Agile and traditional approaches, with the ability to tailor and blend methods to fit the work.

• Expertise translating business requirements into technical solutions-bridging outcomes, requirements, and constraints into best-practice designs and implementation plans.

• Background in multi-project coordination, financial and resource management, SDLC methodologies, requirements gathering, data analysis, technology evaluation, cloud and infrastructure concepts, and compliance and security.

Additional Qualifications

• Proficiency with essential project and collaboration tools including PowerPoint, Word, Excel, Jira, Confluence, MS Project, and PPM/portfolio tools.

• Innovation leadership, decision-making, and accountability management: ability to foster innovation, drive critical decisions, hold partners accountable, and consistently deliver results.

• High-performing team development: ability to build, lead, and leverage high-performing teams and collaborate effectively with business partners across the enterprise.

• Change management expertise: strong capability to lead organizational change, ensuring successful transformation and adoption.

• Risk management: skill in identifying, assessing, and mitigating risks to ensure successful project and program outcomes.

• Advanced understanding of emerging technologies, including AI: maintains and applies knowledge of new capabilities, understanding potential applications and impact to drive modernization.

Behavioral Skills

• Transformational Leadership: Ability to inspire and drive significant organizational change, fostering a culture of innovation and excellence.

• Strategic Risk Management: Proficiency in identifying, assessing, and managing risks to ensure proactive mitigation and successful outcomes.

• Innovative Problem Solving: Creative thinking applied to complex challenges, with a focus on developing practical, impactful solutions.

• Results-Driven Accountability: Strong sense of accountability, with a focus on achieving measurable outcomes and delivering value.

• Commitment to Continuous Learning and Process Improvement: Dedication to personal and organizational growth through continuous development and process enhancement.

• Agility and Change Management Expertise: Ability to adapt quickly to changing environments and lead effective change initiatives across the organization.

Additional Behavioral Skills

• People Leadership and Development: Skilled in leading, coaching, and developing talent to build high-performing teams aligned with organizational goals.

• Execution Excellence: Proven ability to execute strategies and initiatives effectively, ensuring timely and high-quality delivery.

• Strategic Influencing and Negotiation Skills: Expertise in influencing stakeholders and driving agreements through strategic interpersonal and negotiation skills.

• Cross-Functional and Multi-Regional Insight: Ability to connect the dots in complex, cross-functional, and multi-regional environments to drive cohesive strategies and actions.

• Cultural Competence: Skill in navigating and managing cross-cultural teams effectively, enhancing global collaboration.

• Ethical Decision-Making: Commitment to making decisions with integrity, aligned with organizational values and ethical standards.

Functional Skills

• Portfolio & Program Management (CIO Org): Proven ability to run portfolio governance with both EBS and other vendor partners, program planning, and execution rhythms; manage dependencies, scope, and outcomes across multiple initiatives and stakeholders.

• Enterprise Technology Strategy & Evolution: Ability to define and evolve target-state technology direction (platforms, integration, data, security, operating model) and translate strategy into sequenced roadmaps and delivery commitments.

• Hands-on Leadership in Delivery Details: Comfortable engaging in project-level design and execution details (e.g., architecture decisions, delivery plans, risks/mitigations) to ensure quality outcomes while empowering teams to own delivery.

• AI-led Modernization Mindset: Ability to challenge legacy approaches, identify practical AI/automation opportunities, and drive modernization and simplification without compromising governance and controls.

• Executive Communication & Influence: Clear, concise communicator who can align CIO leaders, business sponsors, and delivery teams; able to present complex topics and tradeoffs to senior stakeholders.

Additional Functional Skills

• Operating Model & Governance: Experience establishing standards, decision forums, and performance metrics that improve transparency, predictability, and accountability.

• Cross-functional Leadership: Ability to lead through influence across Product, Engineering, Solution Architecture, Security, Risk, and Operations teams in a global, matrixed environment.

• Talent & Capability Building: Track record developing high-performing teams through coaching, hiring, career paths, and skills uplift aligned to current and future needs.

• Financial & Resource Management: Ability to manage budgets, vendor/partner performance, capacity planning, and resource allocation to maximize ROI and minimize delivery risk.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].