Pandora Specialist, Talent

Specialist, Talent, Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About the Team:

In this role you will support the design and delivery of development experiences that strengthen leadership capability and support growth across the associate lifecycle.

As a Talent Specialist, you will work as part of an integrated Talent team focused on building readiness, accelerating development, and reinforcing Pandora's culture and leadership expectations through practical and scalable learning experiences. You will partner closely with HR, field leadership, and cross-functional teams to support meaningful talent experiences across retail and office populations.

Your Role as Specialist, Talent:

The Talent Specialist supports the design, delivery, and continuous improvement of talent and development experiences across NAM. Working within an integrated Talent team model, this role partners closely with the Director, Talent, Talent Manager, HR, and field leadership to deliver practical, scalable development solutions that strengthen leadership capability and support business priorities.

Talent Specialists may operate with a primary focus in readiness and acceleration or enablement and capability depending on business need and team structure. Responsibilities may include onboarding, leadership development, capability-building programs, learning systems, content development, and learning delivery across in-person, virtual, and digital formats.

The Talent Specialist plays a key role in translating development priorities into meaningful experiences that improve readiness, strengthen capability, and reinforce Pandora's culture and leadership expectations.

Key Responsibilities

• Design and deliver leadership and development experiences across multiple formats
• Translate identified capability gaps into practical learning solutions
• Create and maintain engaging learning materials and resources
• Support digital learning experiences within learning platforms and systems (including LMS)
• Ensure learning content reflects current business priorities and leadership expectations
• Partner cross-functionally to support development initiatives and organizational priorities
• Facilitate or support leadership development programs, workshops, and key learning experiences with consistency and quality
• Gather field insight, feedback, and performance trends to continuously improve development effectiveness and learner experience
• Reinforce Pandora's culture, values, and leadership expectations through development experiences and learning interactions
• Support leadership readiness and development for key roles through onboarding, acceleration, and capability-building experiences aligned to business needs
• Design and facilitate capability-building experiences for leadership meetings, conferences, and large-scale learning events
• Operate with clear ownership of assigned development initiatives while partnering across the broader Talent team to ensure connected and consistent talent experiences

Craft your career with us if you have :

• Minimum 3-5 years of experience in Retail Leadership, Talent, Learning & Development, Leadership Development, or related business functions
• Experience designing and facilitating development experiences across virtual, in-person, and digital formats
• Experience working in a fast-paced or field-based organization preferred
• Understanding of leadership development, capability building, and adult learning principles
• Familiarity with talent practices including development, assessment, career growth, and inclusion and belonging
• Experience managing projects and balancing multiple priorities simultaneously
• Experience working with learning platforms and systems preferred
• Strong communication and facilitation skills
• Ability to build engaging learning experiences and materials
• Strong collaboration and relationship-building capability
• Comfort working in ambiguity and adapting to changing priorities
• Strong organization, prioritization, and project management skills
• Commercial mindset with preference for data-informed decision making
• Ability to connect development work to business priorities
• Proficiency in Outlook, Excel, PowerPoint, and learning technologies/platforms
• HR certifications (PHR, SHRM-CP) a plus

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York Salary: $93,000 - $116,000 commensurate with experience

About Pandora:

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.