Commercial leader
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
As Sr Director of PayPal Global Peer-to-Peer Commercial Leader, this Individual will be responsible for developing and executing Commercial initiatives that drive profitable Revenue growth, increase market share and build customer loyalty across PayPal’s suite of Peer-to-Peer (P2P), Payouts, Bill Pay (BFX), and Xoom Cross-Border (XB) Remittances in all PayPal’s Markets around the world. Job Description:
Essential Responsibilities:
- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships
- Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion
- Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities
- Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design
- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making
- 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
As Sr Director of PayPal Global Peer-to-Peer Commercial Leader, this Individual will be responsible for developing and executing Commercial initiatives that drive profitable Revenue growth, increase market share and build customer loyalty across PayPal’s suite of Peer-to-Peer (P2P), Payouts, Bill Pay (BFX), and Xoom Cross-Border (XB) Remittances in all PayPal’s Markets around the world. This leader will play a key commercial role in delivering on business objectives, financial outcomes, and build a strong market presence through integrated, insight-driven strategies, initiatives, pricing and promotions that reinforce PayPal's position as a trusted leader in moving money between friends, family, and people worldwide. This Sr Director will lead a high-performing team, accountable for Design, sizing and translating strategy into execution, driving business performance, and fostering a culture of accountability and high quality and high sense of urgency execution. Job Description
Key Responsibilities
- Strategic Planning: Develop PayPal’s P2P and Xoom multi-year consumer strategic plan. Establish a bold, differentiated, and insight-driven vision that not only drive higher market share but increases revenue per user
- Advocate for P2P: Serve as a leader within the broader marketing organization, championing the role of P2P and remittances in PayPal's overall business strategy.
- Market and Competitive Analysis: Maintain a deep understanding of global trends, competitor pricing and promotions, and consumer behaviors to inform proactive strategies that gain market share.
- Campaign and promotions execution: Oversee the planning, development, and execution of integrated marketing campaigns and promotional activities to generate new customers and increase usage of the existing base. Manage and coordinate with PayPal’s Marketing team.
- Go-To-Market & Marketing Alignment: Lead the go-to-market strategy that drive product adoption, increase market share and CRM activities to monetize better P2P and xoom customers with additional products and services from PayPal
- P2P Product Roadmap Prioritization: Influence and align product roadmap to enable a superior value prop. Identify and prioritize opportunities that enhance customer value
- Promote ecosystem value: Partner with other marketing and product teams to develop cross-product journeys, driving strategies that reinforce PayPal's full ecosystem.
- Operational Excellence & Performance Management: Ensure robust execution of Growth initiatives, establish clear performance measurement frameworks, and optimize operational efficiency.
- Performance Reporting & Communication: Regularly report key performance metrics, financial results, and strategic milestones to senior leadership, ensuring accountability, transparency, and informed decision-making.
- Team Leadership: Lead a focused, high-impact team responsible for driving PayPal’s P2P and Xoom Commercial initiatives. Foster a collaborative, inclusive, and high-performance culture grounded in ownership, agility, and results.
- Significant experience leading Commercial strategy and execution within consumer-facing technology, payments, fintech, or a related industry.
- Proven track record in collaborating effectively with cross-functional teams, including product, marketing, operations, finance and IT/technology.
- Demonstrated ability to develop and implement strategic initiatives with a full 360 GTM and deliver measurable financial results and customer outcomes.
- Experience working within complex, matrixed organizations, successfully aligning and influencing multiple stakeholders.
- Strong analytical and strategic thinking skills with the ability to interpret data, derive insights, and translate them into actionable monetization plans.
- Excellent communication, presentation, and interpersonal skills; skilled at clearly articulating strategy and influencing senior-level stakeholders.
- Bachelor’s degree required; MBA or related advanced degree preferred.
- Strategic thinker with operational execution excellence.
- Influential collaborator skilled at driving alignment across diverse teams.
- Customer-first leader passionate about delivering exceptional experiences and achieving business growth objectives.
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