Strategic Engagement Manager

Maximus
Rochester, NY
Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

A national role, that will coordinate an approach to working with strategic multi region/national employers/agencies across the UK. Working with key stakeholders including, DWP - National Employer Partnerships team (NEPT), Prime providers, CPN and supply chain partners, LA's/LEP's, and Sector Skills Councils to facilitate simple, joined up ways of working with the employers/agencies that operate across CPA boundaries.

You will be required to travel 3 days per week across the delivery site to include West Yorkshire, Nottingham and London.

Essential Duties & Responsibilities

  • Working closely with internal colleagues to identify key/strategic employers that operate across multiple CPA's
  • Offering a single point of contact for the employer where required and coordinating a national/multi region approach on their behalf
  • Coordinating activity at a local level with local Employer engagement, and operational teams
  • Working collaboratively with external stakeholders to develop and manage reciprocal partnership agreements, and simple ways of working to maximise the benefits to the employer/agency and increase the volumes of customers entering sustainable employment
  • Opportunity identification and sharing
  • Co Design and development of recruitment campaigns
  • Co Design and development of tailored sector routeways
  • Compliance:
    • Ensuring a clear audit trail by recording activity/performance within our CRM, and other MAXIMUS systems
    • Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
    • Comply with security practice to ensure customer/employer data is always dealt with in a confidential and secure way, and in line with GDPR.
  • Performance & Team Work:
    • Achieve individual and team targets to support wider MAXIMUS success
    • Close working with internal colleagues and external stakeholders to ensure maximum return
    • Support new staff through work shadowing, buddying or generally being on hand to answer questions and provide assistance.
Preferred Skills & Qualifications

Essential

  • Qualified to at least Level 3 Diploma, or equivalent experience. Minimum 5 GCSEs (or equivalent) at grade C or above including English Language and Maths
  • Demonstrable experience of building strategic relationships at a senior/board level
  • Demonstrable experience within a senior account/stakeholder management role
  • Proven experience of achieving and exceeding targets
  • Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships
  • Prior experience of working in a similar role in the Welfare to Work/Employability, or related sector
  • Experience in the design and coordination of recruitment campaigns and/or sector routeways
  • Able to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements and sharing best practice that supports business efficiency.
Desirable
  • Hold a Level 4 Diploma in Business Management or equivalent qualification
  • Sector specific Qualifications/Affiliations e.g. Employability Practitioner, Member of the Institute of Employability Professionals (IEP).
Travel

  • This position will involve frequent travel across the UK, to visit MAXIMUS sites, employers and other related organisations.
EEO Statement


Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary


£

44,500.00

Maximum Salary


£

49,500.00

Posted 2025-09-30

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