Director of Accounts Payable

The Director of Accounts Payable will be responsible for the overall leadership and direction of the Accounts Payable services team, supporting the US organization. The incumbent is responsible for the efficient and accurate processing of supplier invoices (both expense and merchandise) as well as any associated adjustments. The Director is the key point of contact for both external stakeholders (e.g. Vendors) and internal stakeholders (e.g. Merchants, Logistics, other Finance teams, Vendor Relations, etc.) to address any concerns or issues in a timely manner. In particular, they will ensure that the AP team integrates seamlessly with the Procurement and Merchant organizations to support the joint management of both expense and merchandise suppliers from supplier set-up and maintenance as well as performance monitoring.

This role will be the face of the AP team, and must demonstrate a high degree of customer orientation to meet the needs of internal customers / business partners across the organization. The incumbent will be responsible for the overall quality of service delivery from AP to the organization, including acting as an escalation point to resolve and correct any issues / concerns raised by either internal customers or external vendors. This role will also form an integral part of the Finance team in providing insights into building out a successful Finance organization.

Job Responsibilities:

• Manage the Accounts Payable function and ensure timely and accurate processing of vendor invoices. Proactively manage any issues impacting the accuracy or timeliness of vendor payments.
• Vendor master file maintenance, including oversight of vendor set up process and ongoing maintenance.
• Disbursements and Payment processing (ACH/cheque/wire/electronic)
• Handle vendor rebates and allowances
• Build productive customer relationships with all of the key stakeholders and customers of AP across the organization to promote and deliver a high level of proactive service to maintain a high degree of customer satisfaction.
• Develops, implements and maintains systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines.
• Develops and monitors compliance with all legal, tax requirements and financial and accounting policies, including delegation of authority to ensure all payments are properly authorized.
• Ensure that all documentation (process flows, desktop procedures, policies, procedures, control documentation, etc.) is accurate and complete and maintained in accordance with Company policy.
• Institutes and maintains internal control procedures and financial accountability, including inter-company transactions with Bucherer / Rolex Group for end-to-end payables function.
• Monitors the health of the payables function through the creation and monitoring of reports and key performance indicators.
• Manages monthly closing of AP and posting of month-end information and ensures the accuracy of financial statements including timely completion of Account Reconciliations.
• Works closely with the External Auditors as part of their review / annual audit and is responsible for the preparation/review of audit documents & schedules.
• Engage with internal IT and external consultants to positively contribute towards the transition of the Company to MS D365 ERP system and Exflow application.
• Act as the face of the Accounts Payable team and exhibit a high degree of customer service for internal customers and business partners across the organization. Acts as the focal point for any performance issues and challenges that are escalated for resolution both within the company (e.g. Buyers, Procurement) and external suppliers.
• Manage and optimize the ExFlow AP automation lifecycle, including invoice capture, workflow configuration, and the resolution of processing exceptions within Microsoft Dynamics 365 to ensure 100% data accuracy and timely vendor payments.
• Oversee the ExFlow 3-way match process by monitoring automated reconciliations between invoices, purchase orders, and receipts, while providing hands-on training to internal teams to resolve variances and optimize system matching logic.
• Maintain a comprehensive understanding of the procurement-to-pay lifecycle, ensuring seamless integration between purchase requisitions, purchase orders, and ExFlow invoice processing to maintain data integrity and workflow efficiency.
• Regularly monitor 3-way match performance within ExFlow, proactively adjusting tolerance levels and variance thresholds to minimize manual intervention while maintaining strict financial controls.
• Partner with the global team and U.S. department heads to audit and refine ExFlow and Yokoy approval workflows, ensuring cross-functional alignment and system optimization to reduce processing bottlenecks and maximize automated spend management.
• Maintenance of master vendor data, ensuring the accuracy of payment addresses and rebate structures while continuously enriching vendor profiles to support seamless ExFlow processing and strategic reporting.
• Manage D365 Purchase Requisition and Purchase Order workflow landscape.
• Serve as administrator responsible for Yokoy
• Responsible for the performance of the geographically distributed AP team, including development, training and promotion/recruitment/terminations.
• Responsible for overseeing and ensuring the performance standards of the AP services provided by an outsourcing vendor.
• Leads and participates in special projects as required.
• Demonstrate strong business acumen with quick ability to assess a new environment and develop solutions supporting the business strategy, critical objectives and cultural norms.
• Approach work with a player/coach mentality, thinking strategically as well as rolling up ones sleeves in the granular aspects of the work

Qualifications:

• 8-10+ years of experience in the retail luxury industry


• Bachelor’s Degree, with business or accounting background preferred.


• Minimum of 5 years of management experience with a team of reports


• ERP implementation experience (D365) is preferred


• Experience managing AP system (Exflow) is preferred


• Demonstrated ability to lead, challenge and positively influence a team, including coaching/staff development and management in a fast-paced and demanding environment.


• Experience with complex accounting, internal controls, financial systems, processes and analysis and financial statements as well as annual audits.


• Superior communication skills (written/verbal) including a proven ability to engage with senior executives, within Finance as well as more broadly within the organization- a high level of presence and engagement are critical.


• A proven ability to build strong business relationships cross functionally, as well as ability to effectively manage the needs of multiple stakeholder groups.


• Demonstrated understanding and acceptance for responsibility of confidentiality.


• Strong organizational/time management skills


• Demonstrated management, leadership and problem-solving skills.


• Direct experience in an ERP implementation and AP change (new systems and/or new processes) obtained either through merger integration or corporate restructuring are highly desirable


• Strategic self-starter, able to manage in an environment of change and with a significant workload and commitment to delivering results and executing to deadlines

SALARY RANGE: $105,000 - $115,000/year

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.