Consumer senior consultant

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Summary

This leader will be part of the Consumer Analytics & Advisory (CAA), primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team, assign and define the work to the right resources within the team, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously, including organizational initiatives.

Responsibilities

• Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank
• Provide solutions based on “connecting the dots”; leverage business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies
• Translate data into clear narratives, recommendations, and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business
• Provide thought leadership within and beyond engagement teams
• Collaborate with other analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets
• Promote the benefits of quantitative techniques and analysis
• Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done
• Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience
• Actively listen to stakeholders and know when to probe for further information
• Lead and participate in efforts to enrich the Consumer Bank’s analytical capabilities
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required)

Experience Qualifications

• 5+ years Analytical experience in consulting, business, or related field (required) and
• 3+ years Experience in financial services (preferred) and
• 3+ years Experience in leading teams to develop impactful business strategies based on analysis (preferred) and
• Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred)
• Experience translating complex data into clear narratives and presentations for senior level leaders (required)
• Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred)
• Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred)
• Familiarity SQL, R, or Python (preferred)

Tactical Skills

• Excellent oral and written communication skills
• Detailed knowledge and expertise in Data Analytics software applications
• Advanced Microsoft Office Suite skills
• Experience in leading high-impact, cross-functional projects
• Experience in delivering Senior Management Level presentations
• Strong time-management and organizational skills

Personal Skills

• Collaboration
• Critical Thinking
• Decision Making
• Problem Solving
• Resilience

Practical Skills

• Analytical Thinking
• Business Acumen
• Data Analysis
• Oral & Written Communication
• Systems Thinking

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid driver's license.

Compensation And Benefits

This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 11/30/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].