Supplier Quality Serial Life Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Supplier Quality Serial Life Engineer in Plattsburgh, NY, US we’re looking for?

Your future role

"Take on a new challenge and apply your supplier quality and engineering expertise in a new cutting-edge field. You’ll work alongside collaborative and resilient teammates.
You'll ensure supplier quality performance and drive continuous improvement, directly impacting the reliability of Alstom’s supply chain. Day-to-day, you’ll work closely with teams across the business (Procurement, Industrial Quality, Supply Chain), manage Non-Conformity Reports, and support incoming inspection activities—and much more."

We’ll look to you for:

• Managing day-to-day Non-Conformity Reports (NCRs), ensuring timely supplier notifications, replacement of defective parts, and implementation of containment actions. ,

• Animating Non-Conformity Report (NCR) treatment by setting up relevant action plans to reach NCR targets. ,

• Invoicing the Cost of Non-Quality (CONQ S1) to suppliers. ,

• Organizing retrofits to be performed by suppliers and determining the need for quality walls, if necessary. ,

• Securing strong and complete supplier containment action plans to support the manufacturing line. ,

• Challenging suppliers to enforce corrective and preventive action plans and verifying their effectiveness through evidence, supplier visits, and control plan follow-ups. ,

• Setting up and managing Supplier Improvement Roadmaps for non-performing suppliers according to escalation processes (Green/Yellow/Red status). ,

• Preparing and monitoring supplier quality reviews at the unit level to address top issues. ,

• Ensuring the performance of inspections for low-critical parts and participating in Return of Experience (REX) analysis for trusted suppliers. ,

• Managing Incoming Inspection activities, including defining control plans, ensuring compliance with procedures, and maintaining accurate records.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Quality, Engineering, or equivalent. ,

• Experience or understanding of supplier quality assurance processes, non-conformity management, and continuous improvement methodologies (e.g., 8D). ,

• Knowledge of supplier qualification standards such as ISO, ASME, IRIS, and Local Standards. ,

• Familiarity with SAP or similar ERP systems. ,

• Fluent in English and strong communication skills. ,

• Ability to manage supplier relationships and collaborate effectively across teams. ,

• Strong analytical and problem-solving skills. ,

• Resilience and adaptability in managing complex situations. ,

• Willingness to travel up to 50% of the time. ,

• Commitment to fostering continuous learning and improvement.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues ,

• Work with suppliers, sub-contractors, and cross-functional internal teams such as Procurement, Industrial Organization, and Supply Chain ,

• Progress towards mastering supplier quality assurance processes, continuous improvement methodologies, and leadership in quality management ,

• Utilise our dynamic and inclusive working environment that fosters collaboration, innovation, and professional growth" ,

• Contribute to innovative projects,

• Steer your career in whatever direction you choose across functions and countries,

• Benefit from our investment in your development, through award-winning learning,

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

• Compensation: $70k - 90k

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.