Account Director

New York / Mountain View

Sales & Professional Services – Sales /

Full-Time /

Remote

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.

We are looking for a hungry, energetic, and results-driven Sales Executive to join our team. Your primary focus will be on accelerating our growth by identifying, pitching, and closing new customer accounts. You will be instrumental in turning prospects into clients, managing the full sales cycle, and driving revenue from the ground up.

Key Responsibilities

Generate New Business: Actively seek out new sales opportunities through cold calling, networking, social media (LinkedIn), and lead generation campaigns.

Pipeline Management: Build, manage, and maintain a robust sales pipeline, moving leads from initial contact to closed deals.

Client Pitching & Demos: Conduct engaging product demonstrations and presentations tailored to the needs of potential clients.

Negotiation & Closing: Negotiate contracts, handle objections, and close agreements to meet or exceed monthly and quarterly sales targets.

Market Research: Research potential prospects to understand their business needs and identify market gaps.

CRM & Reporting: Maintain accurate records of all sales activities in CRM software and provide regular reports on progress and performance.

Relationship Building: Develop and nurture relationships with key stakeholders and decision-makers (CEOs, managers).

Requirements and Skills

Experience: 5+ years of proven success as a Sales Executive (startup experience is a plus) selling enterprise SaaS to the Customer Experience and/or Contact Center industry.

Sales Acumen: "Hunter" mentality with a passion for prospecting and closing deals.

Communication: Excellent verbal and written communication skills for pitching and negotiation.

Tech Savvy: Familiarity with CRM software (e.g., Salesforce, HubSpot) and MS Office.

Results-Oriented: Self-motivated and driven to hit ambitious sales targets.

What we’d like to see

The "Internal Champion" Factor: Knowledge of how to navigate complex organizations and empower an internal champion who speaks the company’s language to help position ASAPP effectively.

Relationship First Approach: You are not just a product seller. You prioritize open dialogue and listen with the intent to meet the customer where they are and guide them to where they need to be.

Resource Management: You know how to bring in the right resources at the right time, using the full force of the business to close a deal.

Technical Agility: The AI market moves at lightning speed; you have the ability to master technical product knowledge quickly to stay ahead of the curve.

$220,000 - $250,000 a year

Compensation is a split between salary and variable.

Separately, you will also receive an equity grant

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.