Deliver Technician - NYC

Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship café in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team that supports our cold brew on tap program nationwide.

This Delivery Technician role supports our New York City area accounts, helping ensure our nitro cold brew program is delivered, maintained, and represented with the highest standards of quality and service. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike.

At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests. However, one thing we all share in common is our mission to live out Commonwealth Joe's company values in every interaction we have with each other, our customers, and our community. Learn more about our company values, here .

About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to Commonwealth Joe wholesale & office accounts. This individual will also perform service and repairs to Nitro Cold Brew kegerators and will work closely with the Logistics Manager to ensure the delivery and/or work order is provided in a timely fashion and with the highest quality service.

We’re a fast-paced, collaborative, coffee-centric startup offering the potential for rapid professional growth and development. Benefits include competitive hourly wage, free coffee and health, vision, & dental insurance for employees consistently working more than 30 hours per week.

We are currently looking for full-time Delivery Technicians

About You:

• You enjoy working with people and have the ability to maintain positive and professional relationships through offering excellent customer service.
• You are interested in learning and receiving on the job training in kegerator operations.
• You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment.
• You hold a valid driver's license for at least 2 years (with the ability to drive manual preferred).
• You are punctual, reliable and communicate clearly to fellow staff and supervisors

Minimum Requirements:

• You are able to handle heavy lifting (up to 50 lbs) and are willing to physically load and unload vehicles.
• Ability to lift 150+ lbs to waist height
• Previous experience consistently driving 16 ft - 26 ft box trucks or similar sizes
• Experience with hand trucks, pallet jacks, delivery routes & basic warehousing etiquette
• Previous technician and/or mechanical experience. Must know how to work with basic tools and hardware
• Experience with handheld delivery & communication software & basic smartphone functionality

Essential Functions:

• Ensure product quality is to the Commonwealth Joe standard.
• Diagnose, repair and replace key parts of Commonwealth Joe kegerators as needed.
• Maintain accurate transportation logs for every shift.
• Submit orders for replacement parts and provide suggested improvements.
• Ensure customer questions and concerns are accurately answered and/or routed.
• Assist the Logistics Director with innovation strategies and in improving all aspects of deliveries, service requests, and standard operating procedures.

Trucking route: Local | Warehouse located in Brooklyn, NY

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Voluntary benefits - short-term disability, accident insurance, and life insurance
• 401K
• Free coffee!

Day Range: Monday to Friday

Experience level: Over 2 years

Work Location: In person