Captain
ILIS is a wood-fired kitchen highlighting the seasonal plants, seafood, and game of North America led by Mads Refslund. We are looking for candidates with a genuine appreciation for the hospitality business, a professional work ethic. Weekend Availability is a must!
ILIS believes in a ‘ONE house’ mentality and we expect all departments to support and motivate each other to achieve our goal of guest satisfaction. As a CAPTAIN at ILIS, you will be responsible for guiding and enhancing service from the initial greet through the guests’ departure, ensuring a thoughtful and engaged service and willingness for guests’ return.
Job Responsibilities / Essential Functions:
- Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences
- Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
- Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service
- Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
- Demonstrates an eagerness to continue to learn and grow
- Be able to effectively communicate, give and take constructive criticism, and productively lead in a small team dynamic
- Must be able to easily adapt and improvise in order to personalize service for each guest
- Must have a strong focus, heightened attention to detail, precise organizational skills and a passion for the hospitality industry
Position Skills & Demands:
- 3+ years’ experience in a Service role in a similar environment
- Ability to stand or walk for long periods of time
- Ability to balance & carry multiple plates, glass racks, and lift objects up to 30 lbs
- Empathy towards others
- Warm and welcoming attitude
- Openness to Feedback
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