Support specialist

Enrollment Support Specialist

White Plains, NY | $55,000 salary + holiday bonus

Schedule: In-person Monday–Friday | 2 work-from-home days per month after 90 days



About the Opportunity
We’re partnering with a growing, people-focused company in the healthcare payments industry that helps medical offices and healthcare providers simplify the way they accept and manage payments. The team is expanding, and they’re looking for an Enrollment Support Specialist to help new customers get set up smoothly and accurately in their systems.


This is a great opportunity for someone with payment processing, merchant services, or finance experience—even just one year—to build a long-term career in a fast-paced, team-oriented environment. You’ll be part of a collaborative operations team that values efficiency, communication, and attention to detail.



What You’ll Be Doing

• Process and enroll new customers for payment and product services in company systems.
• Review and verify agreements to make sure information is complete and accurate.
• Double-check that each customer receives the correct products and services.
• Communicate with sales leaders and managers to update them on progress and timelines.
• Follow up with customers or internal teams for missing information or questions.
• Stay organized, manage daily tasks, and meet deadlines in a high-volume environment.
• Collaborate with other departments (sales, operations, support) to ensure customers have a smooth onboarding experience.
• Assist with special projects as the team continues to grow.

What They’re Looking For

• 1+ year of experience in payment processing, merchant services, or finance (banking, billing, or similar)
• Strong attention to detail and accuracy when entering or reviewing information.
• Good communication skills—both written and verbal.
• Organized and efficient, able to manage multiple tasks at once.
• Comfortable working in a fast-paced, team-based office.
• Proficient in Microsoft Office (especially Excel).
• A self-starter who takes ownership of results and follows through on commitments.

Why You’ll Love It There

• Competitive pay with a holiday bonus.
• Two office-provided lunches per month.
• Standing desk option available (by request).
• Supportive team culture with growth opportunities.
• Comprehensive health, dental, and vision insurance.
• Life, disability, and retirement benefits with 401(k) match up to 3%.

#LI-FT1
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [email protected]