Senior Food & Beverage Manager

We are seeking an experienced and strategic Senior Food & Beverage Manager to lead operations at Sloane’s, our discreetly located, upscale cocktail bar. Sloane’s is known for impeccable service, a curated and thoughtful beverage program, and elevated small plates.

This role requires a strong leader with deep expertise in cocktail and beverage operations, exceptional attention to detail, and a passion for delivering elevated guest experiences. The Senior Food & Beverage Manager is responsible for the overall success of the venue, including guest satisfaction, team leadership, financial performance, operational excellence, and brand integrity. This position plays a critical role in maintaining the unique identity and high standards of Sloane’s while driving consistency and growth.

This position is primarily focused on PM and late-night operations and requires a consistent presence during peak evening service.

• Open availability with a strong emphasis on evenings, late nights, weekends, and holidays

• Schedule aligns with bar operating hours, peak service periods, and special events

• Expected to regularly work through close, overseeing end-of-night operations including cash handling, closing procedures, and staff check-out

• Schedule may vary based on business needs

• Oversee daily operations to ensure exceptional guest experiences and efficient, high-quality service

• Maintain a strong floor presence, engaging with guests and supporting staff during peak service

• Develop, implement, and enforce service standards, training programs, and standard operating procedures

• Ensure full compliance with health and safety regulations, including NYC Department of Health (DOH) requirements

• Maintain comprehensive knowledge of Department of Health compliance standards and ensure ongoing adherence

• Monitor inventory, ordering, and supply chain to support operational efficiency and cost control

• Cross-train across outlets to ensure operational consistency and flexibility

• Hire, train, coach, and mentor front-of-house staff, including bartenders, servers, and support teams

• Hold team members accountable to established performance expectations and service standards

• Manage scheduling, payroll, and HR compliance in partnership with the HR department

• Conduct regular team meetings, performance reviews, and ongoing training initiatives

• Foster a positive, inclusive, and high-performance team culture

• Lead by example, inspiring professionalism, accountability, and excellence

• Drive financial performance by managing budgets, controlling costs, and maximizing revenue

• Analyze sales data, labor metrics, and guest feedback to optimize service delivery and profitability

• Prepare and review financial reports and contribute to forecasting and budgeting efforts

• Implement cost-control measures while maintaining service quality and brand standards

• Proactively address guest feedback and resolve concerns in a professional and timely manner

• Collaborate with the Executive Chef and Beverage Director on menu development, programming, and promotions

• Curate and build a loyal following for Sloane’s through exceptional guest experiences and community engagement

• Support marketing and brand initiatives, including events, partnerships, and social media efforts

• Build and maintain strong relationships with vendors, suppliers, and business partners

• Represent Sloane’s at industry events and networking opportunities

• Perform additional duties as assigned by senior leadership

• Minimum 5 years of management experience in upscale bars, lounges, or fine-dining establishments

• Proven leadership abilities with strong communication and interpersonal skills

• Extensive knowledge of craft cocktails, wine, and premium spirits

• Strong understanding of NYC Department of Health regulations and compliance standards

• Passion for hospitality and delivering elevated guest experiences

• Ability to lead, motivate, and develop diverse teams

• Fluent in English (read, write, and speak); bilingual or multilingual preferred

• Experience with TOAST POS systems and restaurant management software preferred

• Ability to stand and walk for extended periods

• Ability to lift, carry, push, or pull up to 25 lbs. without assistance

• Frequent bending, twisting, reaching overhead, and reaching below the knees

• Ability to work in a fast-paced, high-energy environment