Accounting Associate

cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.

cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset.

cb20 is looking for an Accounting Associate to add to our finance team. Ideal candidate will have an accounting/finance/business degree and one to two years of related work experience. In addition to the responsibilities below the position will work on financial analysis and business management information support. We have a small finance team, so this role will have a view into all aspects of the business and how we grow it. It's a great opportunity for a finance person that wants to see how a business really operates within a company with a great culture, and a fun team!

Collections & Accounts Receivable

• Actively manage assigned accounts receivable portfolio to ensure timely collection of outstanding invoices


• Monitor aging reports and follow up on overdue balances


• Resolve payment delays, billing disputes, and short payments in collaboration with internal teams


• Prepare and maintain customer statements and collection notes


• Escalate delinquent accounts in accordance with company credit and collections policy

Invoicing & Billing

• Generate, review, and issue customer invoices in accordance with contractual terms, pricing, and billing schedules


• Ensure invoices are accurate, complete, and supported by appropriate documentation (e.g., sales orders, service delivery, usage data)


• Manage recurring, milestone-based, and one-time billing


• Correct billing errors, issue credit memos, and re-invoice as needed


• Partner with Sales and Operations to ensure billing aligns with executed agreements and delivered services

Revenue Management

• Review transactions to ensure proper classification, timing, and allocation of revenue


• Assist with revenue reconciliations between sub-ledgers and the general ledger


• Identify and resolve revenue discrepancies or anomalies


• Support month-end close activities related to invoicing, AR, and revenue

Reporting & Process Improvement

• Maintain accurate records and documentation for audit and internal controls


• Prepare AR, collections, and billing reports for management


• Identify opportunities to improve billing accuracy, collections efficiency, and revenue processes


• Assist with system enhancements, testing, and documentation related to billing and AR workflows


• Adhere to internal controls and finance policies

Requirements:

• A complete or comprehensive understanding of accounting practices and procedures


• AAS in Accounting, or equivalent combination of education and experience


• The ability to act responsibly and ethically when working with sensitive financial information, whether it’s information for the company or for individuals


• Solid communication skills, with proficiency in speaking and writing


• Computer literacy, as accounting clerks are responsible for keying information into various computers and software programs


• Strong people skills – a polite and professional demeanor when working with other companies, as well as consumers and coworkers


• The willingness and ability to comply with local, state, and federal financial regulations, as well as the regulations established by the company itself