Registration Coordinator

NYBG Job Description

Position Summary:

The Registration Coordinator will be the lead for front-line staff and duties, greets school groups, ensures prompt arrival to registered programs. The Registration Coordinator will be the point person for Security, Visitor Services and Education program managers. The Registration Coordinator must become proficient in registration software and office procedures and will be able to make quick/important decisions on grounds when the Registrar is not available. The Registration Coordinator will provide administrative support to registration office and program managers. The Registration Coordinator will provide coverage to the office and act as an administrative point person in the absence of the Registrar.

Specific Duties & Responsibilities:

• Will be the lead for front-line staff and duties, greet and accurately check in school groups at School Gate
• Education Greeters & Head Greeter will report to Registration Coordinator while on Grounds in the absence of the Registrar.
• Provide orientation and assistance to school groups at different locations within the Garden
• Manage the Registration Office, address inquiries from the public regarding program offerings
• Take on Children’s Education school partnership registrations for the school office
• Create reports as needed for Children’s Education or other departments
• Assists in record keeping and reconciliation pertinent to school and family program registration (digital / hard copy)

Qualifications:

• High School diploma or higher required
• Driver’s License required
• Excellent leadership and customer service skills
• Ability to work in a fast-paced environment, maintaining professional demeanor and troubleshooting difficult situations
• Computer proficiency required, ability to learn various software and applications
• Knowledge of the New York Botanical Garden preferred
• Willingness and ability to work in a variety of weather conditions and be outdoors

Physical Demands & Work Environment:

While performing the duties of this position, the employee is required to, at minimum, stand; walk; sit; use hands, use motorized equipment, reach with hands and arms, and climb stairs. The employee must be able to lift and/or move up to 25 pounds. Work outdoors under a variety of weather conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Baseline Work Schedule:

24 hrs/week, Mondays, 9am-1pm; Tuesdays-Fridays, 9am-3pm with additional hours as needed

Payrate:$23.50/hour

Benefits:

• Health and Dental Insurance Coverage
• 401K
• Pension Plan
• Vacation and sick leave are accrued on a pro-rated basis according to the number of hours worked

If you require an accommodation for any part of the application process, please notify the Human Resources department at [email protected].

If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application.

EOE/BIPOC/F/Persons with disabilities/Veterans