UKG Timekeeping Analysts

Job Description

Job Description

Salary: $70.00 - $100.00 per hour

Position: UKG Timekeeping Analyst

Your Next Big Move Starts Here
We are seeking a skilled UKG Timekeeping Analyst to support and optimize Workforce Management systems within a dynamic organization. This role is pivotal in ensuring accurate timekeeping, system configuration, and payroll readiness, acting as a bridge between HR, Payroll, and IT teams. The ideal candidate combines technical expertise with operational experience to maintain system integrity, compliance, and efficiency.

What Youll Be Doing

• UKG Timekeeping Configuration & Support
• Configure and maintain timekeeping modules in UKG Workforce Central and/or UKG Pro WFM
• Design, implement, and support attestation workflows and business rules
• Troubleshoot pay rules, accruals, schedules, and timecard discrepancies
• Ensure accurate time capture and compliance with organizational policies

Payroll & Timekeeping Operations

• Support end-to-end payroll cycles, ensuring data integrity and accuracy
• Partner with payroll teams to resolve discrepancies and ensure timely processing
• Audit timekeeping data and enforce compliance with labor regulations and company policies

Technical & Testing Responsibilities

• Develop, execute, and maintain automated test cases using Test Assure
• Perform system validation, regression testing, and support system upgrades
• Diagnose and resolve configuration issues across the UKG platform

Production Support & Incident Management

• Provide day-to-day operational and production support for WFM systems
• Manage, track, and resolve incidents and service requests using ServiceNow
• Monitor system performance and respond to issues within defined SLAs
• Document issues, resolutions, and system changes for knowledge sharing

Stakeholder Collaboration & Communication

• Collaborate with HR, Payroll, and IT teams to support business needs
• Communicate clearly with stakeholders, ensuring proactive follow-up and resolution
• Work effectively in a fast-paced environment with shifting priorities
• Take ownership of assigned tasks and drive them through to completion

What You Bring to the Table

• Hands-on experience with UKG Workforce Central and/or UKG Pro WFM
• Strong expertise in timekeeping configuration, pay rules, accruals, and attestation
• Experience supporting payroll processing and timekeeping operations
• Proficiency with Test Assure and ServiceNow
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience in large enterprise or multi-location environments
• Knowledge of labor laws and compliance requirements
• Experience with integrations between UKG and payroll/HR systems
• Prior experience in production support or consulting roles

About Our Client
A forward-thinking organization committed to optimizing workforce management and payroll operations through innovative systems and seamless collaboration across HR, Payroll, and IT teams.