Solutions Sales Specialist, protocols.io

Job Title: Solution Sales Specialist, protocols.io

Location: New York (Hybrid Working Model)

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature

At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short-term effectiveness and long term growth in mind. 

About the Role

Founded in 2012, protocols.io has emerged as a leader in scientific protocols and methods management. Our intelligent methods management solution academic and corporate researchers to manage the entire experimental workflow.

Join protocols.io, now part of Springer Nature, and be at the forefront of scientific research and innovation. We're hiring a Solution Sales Specialist in our New York office.

As a Solution Sales Specialist, you will play a key role in accelerating our revenue growth by winning new customers. Therefore we’re looking for a proactive, sales-driven individual who can navigate complex sales cycles and build relationships with key stakeholders. You'll join a global team, collaborating closely with protocols.io product experts, other Solution Specialists, and Marketing.

This is a hybrid-working position offered in our New York office. The location strategy supports team structure and aligns business needs.

Responsibilities

• Selling workflow solutions or similar software products to research-intensive organizations

• Managing and influencing multiple customers’ stakeholders, including but not limited to Core facility managers, Vice Presidents of Research, R&D management, and IT

• Working with product managers, dedicated marketing experts, and local sales

• New Sales generation

• Securing meetings with senior key decision influencers

• Demonstrating product value based on individual customer needs and overcoming objections

• Understanding customer decision criteria and tailoring activities to meet them

• Competing successfully against alternative purchase options

Experience, Skills & Qualifications:

• Master’s degree in a natural science field is a plus

• 3+ years of solution selling experience (software, research databases) to academic or corporate customers is a must

• Excellent communication (reading, writing, speaking and listening) and interpersonal skills

• Trained in a solution selling methodology or similar

• Self-motivated, quick learner, disciplined in time management and result-driven

• Entrepreneurial mindset

What you can expect from us

• Working for a global, innovative company

• Competitive salary and bonus plan

• Professional onboarding program with extensive product learning and sales training

• Extensive online resources to assist with your self-development

• Result-driven and cooperative environment

• Excellent team support and sales focused coaching on the job

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

• Medical, Dental and Vision

• 401(k) with company match and contribution

• Hybrid office working policy, Summer Hours, and paid time off

• Flexible Spending and Commuter programs

• Multiple Life insurance options

• Disability coverage

• Tuition Assistance

• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance

• Employee Assistance Program

• Family-friendly benefits and a variety of employee discounts

• An array of Employee Social Networks

US Annualized Base Salary Range: $100,000 - $110,000. This role is eligible for an annual sales bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here:

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