Analyst, Business Information

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Analyst, Business Information

About this opportunity...

The Business Analyst for Business Information in the New York Buying Office will help to bridge the gap between the business teams and the technical teams who will provide solutions. The individual will be continuously involved in communications with stakeholders, peers, cross-functional partners and developers as they create solutions to business reporting and data needs / gaps.

The responsibilities will include driving the information-gathering sessions including interviewing, gathering requirements, and solution workshops. This individual will also be involved with negotiating the solution with the business and the technical team, managing conflict, developing a strong point of view, and influencing the results of decisions during the solution cycle.

Areas of focus include business requirements gathering and documentation, user support, change management, facilitate user acceptance testing, relationship management, user training, and project management activities. Ensure that best practices are being adhered to by team members.

The base salary range for this role is $77,000 - $87,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

What you will do and what you will learn...

• Elicit and document comprehensive business requirements for reporting and data analytics.
• Develop a partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on business needs and/or problems.
• Manage meetings, issue resolution, escalation, etc. for the project teams during the design and build phases of moderately complex projects.
• Lead creation and review of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results.
• Facilitate user acceptance testing for moderately complex projects and obtain sign-off from the business.
• Lead user training and present materials in a clear, concise and engaging manner with the purpose of enhancing reporting and analysis efficiencies across the organization.
• Drive the execution of the release and deployment plans with business stakeholders.
• Support the team to deliver projects on time and on budget.
• Analyze ambiguous and complex risks and recommend mitigations and improvement approaches.
• Support the company's IT capabilities and services including new projects and system implementations.

What you need to be successful...

• Bachelor's Degree with a concentration in Business, Economics, Finance, Computer Science, or an equivalent diploma.
• 3+ years of retail experience in the business, business support or equivalent work experience.
• Ability to determine methods and procedures on new assignments and coordinate activities of other associates.
• Ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Excellent communication skills to all levels of the organization and ability to network with key contacts outside of own area of expertise.
• Strong problem-solving skills, presentation and training skills.
• Business Analysis experience with strong requirements gathering and documentation skills.
• Advanced application of productivity suite software (i.e. Microsoft Office).
• Hands on experience with BI tools (i.e. MicroStrategy, Power BI, Microsoft SSAS, etc.) and SQL skills preferred.

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

• A broad range of affordable health insurance options & personal medical plan concierge.
• 401(k) with employer match and Life insurance.
• Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
• Employee stock purchase plan.
• Access to health and wellness benefits such as BetterHelp and Headspace.
• Charitable donations matched by Ross Stores Foundation.
• And more....

*benefits vary by level and position and are subject to change

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