Jewelry Sales Associate @ Crossgate Mall

Jewelry Sales Associate @ Crossgate Mall

Part-Time

05/6/2026

Join the Movement at IMB Jewelry

The Inspiration Company jewelry is redefining the fashion landscape with our exquisite, patented bracelets—more than just accessories, they are profound statements of inspiration and empowerment. Each bracelet is meticulously engraved with messages that ignite change, nurture faith, and inspire the creation of a masterpiece in everyday life. Our mission is to inspire, and your role here is to be the embodiment of that inspiration for everyone who walks through our doors.

✨ Why You’ll Love Being Part of Our Team:

Exclusive Environment:Work where excellence is the standard. Recognized as the best place to grow, our workplace is celebrated for its exceptional team spirit, nurturing environment, and commitment to personal and professional development. Voted the Best Place to Work for College Students and the Happiest Workplace in the Mall, we’ve welcomed over 10,000 team members in the past six years.

Be a Trendsetter:Our Earth Stone Bracelets have been highlighted in prestigious publications such as US Weekly, Seventeen Magazine, and Oprah’s Favorite Things. We’ve also been featured in over 15 national outlets as one of the Top Summer Trends.

Celebrity Appeal:ICO Jewelry has been showcased on Good Morning America and included in The Grammy Awards Swag Bag. Our stores frequently welcome top athletes, influencers, and celebrities who seek inspiration for themselves and their loved ones.

Rapid Growth:Join us as we celebrate our 65th location nationwide. In just under six years, ICO Jewelry has become one of the fastest-growing retail brands in the country, opening 65 stores and inspiring countless individuals along the way.

This is more than just a job; it’s an opportunity to inspire and be part of a fashion movement that is making a significant impact across the nation. Don’t miss out on this extraordinary chance to join a team dedicated to spreading positivity and making a meaningful difference.

OUR PROMISE TO EVERYONE WHO WORKS AT ICO JEWELRY

At ICO Jewelry, we believe in fostering a family-like environment where every team member is valued, supported, and inspired. Here’s what we promise when you join our team:

Daily Inspiration:Immerse yourself in a culture of positivity and creativity, where your ideas are encouraged, and your contributions are truly valued.

Career Development:We are committed to your growth, offering continuous opportunities to learn, advance, and achieve your career goals, whether you’re just starting out or looking to build a lasting career.

Supportive Community:Experience the strength of a collaborative team that celebrates success together. We believe in lifting each other up and creating a strong, unified work environment.

Work-Life Balance:We respect your time and well-being, offering set schedules and understanding the importance of balancing work with your personal life.

Recognition and Rewards:Your hard work and dedication will never go unnoticed. We honor and reward our team members for their passion and commitment to excellence.

At ICO Jewelry, we promise to inspire you just as much as you inspire our customers. Together, we will create something truly special.

Qualifications

Conversion underpinned by authenticity is key – we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team

Love for The Inspiration Company brand

Must be 18 years of age or older

Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business

Ability to stand and/or walk for at least 6 hours per shift

Must be legally authorized to work in the country in which the store is located

Ability to open or close the store

Benefits

On-site training, development, and mentorship

Internal growth opportunities and pathways to leadership

Generous Employee Discount

Amazing company culture

Competitive Wages & Performance-based increases

Medical, Vision, Dental

Paid Time Off*

Hourly wage between $18- $21

Commission, based on personal sales

Responsibilities

Wearing, layering, and styling looks for our customers

You demonstrate a genuine passion for creating an elevated customer experience in our retail stores

Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service

You approach guests proactively in a warm and welcoming manner to help make a difference in their day

We love interacting with our customers and demonstrate confidence in approaching them

You are a brand ambassador, eager to share your passion for gorjana with others

You curate memorable experiences for each guest, surprising and delighting them with our service standards

You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers

You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies

You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us

You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report

You wear your Inspiration Company jewelry to work each day, creatively layering stacks to inspire guests and demonstrating Style standards at all times

You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products

You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs

You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results

You are self-motivated and seek to better your personal performance and that of your team on a daily basis

You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills

You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor

You contribute to our people-first approach by being positive, helpful, and respectful to others

You exhibit a team player mentality and enjoy working with team mates towards a common goal

You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you

You thrive off receiving feedback and use it as a tool for personal and professional growth

You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role

You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment

You take initiative restocking and completing tasks in downtime to support store and sales readiness

You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time

You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer

You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech

You may be asked to open and close the store which would require responsibility for a store key and alarm code

You may assist with the labeling or re-ticketing of items as needed

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present

You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our corporate office

You may be asked to submit floorset pictures to corporate for approval

You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly

You facilitate the weekly return of warranty items to the corporate office, ensuring all shipments are prepared, documented, and sent on schedule

You contact and utilize the appropriate business partners for resources and guidance as needed

We will consider for employment all qualified applicants.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all vacancy/vacancies are filled.

Pay: $17.00 – $18.00 per hour

Benefits:

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Work Location: In person