Coordinator - office
POSITION DETAILS
Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services. The Enrollment Coordinator at Lehman College will assist with enrollment reports and DOE corrective actions. Reporting to the Senior Registrar, s/he will also assist with configuring the yearly academic calendar in CUNYfirst which includes two terms, two sessions, and one of the sessions has six sections so far. As Coordinator of Enrollment Reports and Academic Calendar, the position is responsible for assisting with enrollment reports for the office and Enrollment Division. S/he will assist with the daily enrollment reports required during the registration period and stand-up meetings. This position will assist the Senior Registrar with the configuration of the yearly academic and final exam calendars which are posted on our website. The Coordinator will ensure all calendar dates match the University Registrar dates and coordinate the final exam dates. S/he will respond to inquiries from constituents as it pertains to enrollment reports and calendars. Will work closely with different student service offices to recreate student records that were not rolled over from legacy to CUNYfirst. The position will coordinate corrective actions as required by Department of Education file review. This will include, but is not limited to, running queries, after all grades are submitted, and identifying instructors who provided certain grades and requesting the latest academic related activity as well as crafting office communications to assist with compliance of corrective actions which are required. The position will work with the Senior and Deputy Registrar in identifying undeclared students and post service indicators as required. S/he will assist in training COAs and supervise Work Study office aides. The Coordinator will leverage our student record system to assist with incoming inquires via the Registrar’s Office main email. Qualifications Bachelor's Degree required. Familiarity with CUNYfirst, Degree Works and FACTS preferred. Willingness to learn new software/hardware (Access, Crystal Reports, CUNYfirst query writing). Cuny Title Overview Supports student enrollment activities and processing.- Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
- Conducts workshops on enrollment management services and processes
- Counsels students, staff and faculty on academic registration, admissions, testing, and related processing
- Manages student information databases and resolves issues with student records and transactions
- Ensures compliance with college, Federal, and New York State regulations and policies
- Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community
- May supervise clerical and/or part-time staff and coordinate work schedules
- Performs related duties as assigned.
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