People Operations Coordinator

The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights.Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We’re increasingly leveraging AI and agentic workflows to transform how the People team operates to eliminate manual work, accelerate decision-making, and reimagine how the People programs are designed and delivered across the business.In this role, you’ll:Manage core employee lifecycle processes in Workday (hiring, internal job changes, exits), recommend process optimization and champion new HRIS processes as they roll outServe as a first point of contact for employee inquiries, delivering timely and accurate support through our ticketing systemOwn data integrity across people systems by conducting regular audits and resolving discrepanciesIdentify opportunities to automate manual People processes using AI and workflow tools, and collaborate with the team to implement themBuild and maintain the People team's internal knowledge base as a reliable, self-service resourceAssist with benefit administration for colleagues across the globeSupport compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbookDevelop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflowsPartner closely with cross-functional partners (Finance, BizTech, Legal, Security) to ensure successful resolution of process, program, or data issuesWe’re looking for candidates who have:The highest degree of integrity at all timesMaturity & discretion when handling sensitive informationStrong organizational, communication, prioritization, and project management skillsPast experience using Google Suite and willingness to consistently learn about its new features and toolsA team-first mentality and customer-oriented approachDemonstrated history of creative problem-solvingNice to have experience:Familiarity with the technologies we use (e.g. Workday, Atlassian, Google Workspace) from an end-user or process perspectiveExposure to HR compliance programs and audits including evidence gathering and control documentationExperience in People (HR) Operations or a similar program management roleProven documentation, communications, and/or knowledge management skillsHands-on experience leveraging AI, automation, or agentic toolsTechnologies we use:WorkdayAshbyAtlassianSlackGoogle WorkspaceADPActivpayrollDeelOktaInternal AI tools (emerging)AI at ChainalysisAI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.About ChainalysisChainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.