ASSISTANT RESIDENTIAL MANAGER

Catholic Charities Family and Community Services
Rochester, NY

Job Description

Job Description

Description:

We are Hiring!

Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type: Full-Time

Schedule: Wednesday- 12p-10p, Thursday-1p-10p, Friday-1p-10p, Saturday-10a-10p

Salary: $23.00/hr.

Top Benefits and Perks:

  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Qualifications

Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities

OR

Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities.

OR

Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities.

About the role:

Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

  • Provide supervision, instruction and guidance to individuals in all activities of daily living.
  • Assist Manager in supervision of all staff, as assigned,
  • In coordination with Manager, provides orientation to new employees and on going training as needed.
  • Ensure all aspects of medication administration are done accurately and provide medication administration as needed.
  • Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed.
  • Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion.
  • Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility.
  • Respond with appropriate actions to crisis situations and medical emergencies.
  • Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity.
  • In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service.
  • Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance.
  • Complete all required paperwork thoroughly and accurately.
  • Facilitate weekly staff meetings with residential team.
  • Participate in training as needed or requested by supervisor.
  • Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures.
  • Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies.
  • Participates in relevant Agency meetings and/or trainings
  • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements:

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Posted 2026-08-08

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