Sr. Cash Application Specialist

THE POSITION

Goldberg Segalla LLP, a national law firm with more than 20 offices in 10 states, has an immediate opportunity for a Senior Cash Application Specialist to join our Buffalo, NY office.

POSITION SUMMARY: The Senior Cash Application Specialist serves as a key contributor to the firm’s financial operations, ensuring the accurate and timely application of client payments while driving process efficiency and compliance. This role supports the Cash Application Supervisor in overseeing daily workflows, resolving complex payment issues, and enhancing team performance. The Senior Specialist plays a pivotal role in aligning cash application practices with broader Finance Business Services objectives and delivering high-quality service to internal and external clients.

ESSENTIAL JOB FUNCTIONS:

• Collaborate with the Cash Application Supervisor to manage daily banking reports and ensure timely, accurate deposit processing across platforms.
• Review unallocated balances and closing matters to ensure proper fund allocation, initiate returns when necessary, and uphold compliance with firm policies.
• Ensure that all write off reviews adhere to firm policies and thresholds.
• Reviewing payment discrepancies and initiating accurate and timely refunds in compliance with firm policies and client agreements.
• Act as a resource and mentor to Cash Application Specialists, fostering a collaborative, high-performing team environment.
• Identify and implement improvements in payment processing, reconciliation, and data accuracy to enhance efficiency and reduce risk.
• Audit and enter high volumes of client payments with precision, leveraging multiple platforms and accounting systems.
• Monitor Cash Application mailboxes, ensuring assigned work and inquiries are handled appropriately and timely.
• Maintain excellent organizational skills to manage and prioritize assignments to ensure all tasks are completed.
• Educate and assist internal staff on Cash Application policies and procedures when necessary, fostering a knowledgeable and customer service driven team.
• Stay current on departmental policies, system updates, and industry best practices to support innovation and adaptability.
• Lead or contribute to strategic initiatives and cross-functional projects as assigned by the Cash Application Supervisor.

• Establish and maintain collaborative and professional working relationships with administrative staff and other departments within Finance Business Services.
• Regularly communicate with the Cash Application Supervisor regarding workflow, issues, suggestions or departmental procedures and policies.

REQUIRED SKILLS/ABILITIES & EXPERIENCE:

• Minimum of (3) years of Cash Application or general accounting experience preferred
• Knowledge of Aderant applications preferred

• Working knowledge of electronic billing sites preferred (Tymetrix360, CounselLink, Legal Exchange, etc.)
• Expert-level proficiency in Microsoft Excel and other Microsoft Office programs, including experience with pivot tables and data analysis tools.
• Comfortable working in a fast paced, deadline driven environment
• Strong analytical mindset with a commitment to accuracy, quality, and continuous improvement
• Proven ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Regularly required to observe and assess data and documents, in printed form and on computer screen
• Self-starter with the ability to work independently, while also contributing to team goals and collaborating cross-functionally.
• Demonstrated adaptability to evolving workflows, priorities, and system enhancements, with a proactive approach to change management.
• Willingness to lead or participate in special projects, including working beyond standard hours when necessary to support business needs.

Benefits:
The hourly range for this position is $21.00 to $27.00. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla isn’t merely a business—we’re a community. We value the diversity of our team and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody. Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 400 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.