Operations Coordinator - 4708

Job Description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

The Pyramid Safe Haven is a 125-bed, low barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC's Street Homeless Outreach Teams (HOT). The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing.

RESPONSIBILITIES

• Ensure that building superintendent and staff maintain all aspects of building’s systems in good condition.
• Responsible for ensuring the maintenance staff receives all the appropriate training to maintain the facilities safety standards.
• Supervise vendors and ensure expenses are properly documented and payments quickly made.
• Maintain the work order management system in place for consistency across all BronxWorks sites.
• Operate quickly to cure any violations to keep building up to code.
• Ensure all maintenance staff have access to the appropriate personal protective equipment and that staff are using the equipment properly.
• Provide crisis intervention 24 hours a day regarding all aspects of building’s systems.
• Conduct monthly inspections of entire facility including all major building systems.
• Oversee the maintenance of equipment and furnishings, and control supply distribution.
• Plan, develop, implement, and assess operations policies and procedures for the facility.
• Manage the collection, presentation and reporting of operations data including incident reports, registration information, and school departure reports.
• Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid.
• Ensure cross-shift communication.
• Perform additional duties as assigned by manager.

QUALIFICATIONS

• High School Diploma required. Bachelor’s degree is preferred.
• One year of supervisory experience.
• Experience initiating and developing building cleaning standards to conform with high levels of expectation.
• Basic plumbing skills, such as the ability to snake clogged waste pipes and repair faucets.
• Ability to understand, operate and oversee the proper maintenance of fire panels in all building facility.
• Ability to safely change GFIs and other electrical outlets and switches.
• Ability to identify mold conditions and know the steps for proper mediation.
• Certification in operation of all fire department standards such as Standpipe with City Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner.
• Proficiency in standards applied by the OSHA and Department of Health for kitchen operation, youth programs and congregate social service programs.
• Security and fire safety licenses:
  1. F02
  2. S12 (City-wide Sprinkler System)
  3. P99 (Low PSI Oil Burner)
  4. S13 (Standpipe)
  5. S14 (Standpipe)
  6. F85 (Only at Willow / Fire Safety Director/ Active Shooter and Medical Emergency Prep)
  7. OSHA General Industry Safety & Health
• Strong computer skills including proficiency with MS Excel or other spreadsheet program.
• Strong writing and communications skills.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 20 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

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