Quick - Air Logistics Healthcare Operational Care Team Leader

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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We are seeking an experienced Air Logistics Healthcare Operational Care Team Leader to oversee day-to-day warehouse operations supporting time-critical, temperature-sensitive shipments within a life sciences and cold-chain environment. This role is pivotal in ensuring operational excellence, regulatory compliance, and service reliability across warehouse, export, and courier activities. You will supervise staff, oversee facility readiness, and ensure that all rush, special, and QuickSTAT shipments move seamlessly from pickup through final delivery.

How you create impact

• Supervise and coordinate daily warehouse operations, ensuring staff performance, professionalism, and compliance with company policies

• Monitor and manage rush, special, and QuickSTAT shipments from pickup to delivery, ensuring strict adherence to timelines and temperature requirements

• Maintain high standards of quality and regulatory compliance in collaboration with the Quality Assurance team

• Ensure optimal inventory levels of temperature-controlled and packaging supplies at all times

• Oversee facility management, including cleanliness, safety, required logs, and scheduling of equipment servicing and repairs

• Conduct daily walk-throughs to proactively identify issues and improvement opportunities

• Investigate and resolve non-conformances assigned to the role

• Respond promptly and professionally to operational emails and inquiries via shared mailboxes

• Support routing, costing, and operational guidance to internal teams and partner offices as needed

• Optimize warehouse resources by improving productivity, streamlining processes, and managing overtime effectively

What we would like you to bring

• 5+ years of related supervisory experience (warehouse, courier, or freight operations)

• Background in air courier, freight forwarding, warehouse, or transport operations; cold chain or biopharmaceutical logistics strongly preferred

• Strong working knowledge of temperature-controlled packaging solutions, conditioning methods, and shipment monitoring

• Proficiency in MS Office and warehouse-related systems; strong written and verbal English communication skills

• IATA Dangerous Goods certification and/or second-language fluency considered a strong asset

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. ?The target salary range for this position is between $27 and $30. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-UT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.