Deputy Chief Technology Officer (DCTO)

Job Description

Please Note: This position is open only to internal candidates serving at the NYC Comptroller's Office in a permanent (not provisional) civil service title of either Computer Systems Manager or Computer Operations Manager.

To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter.

The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller’s office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together.

The Office of the Comptroller’s Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller’s Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, service desk, computer operations, telecommunications, and document management.

The Deputy Chief Technology Officer (DCTO) for Application and Development is a critical leadership role responsible for the oversight and management of the design, development, and implementation of cutting-edge applications and software solutions. This role will be responsible for driving innovation, ensuring the delivery of high-quality technology solutions, and aligning application development with the organization’s strategic goals.

The Deputy CTO will manage a diverse team of professionals, including web developers, .NET developers, project managers, BI developers, QA testers and business analysts. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven track record of delivering scalable and secure applications in a complex environment. Duties and responsibilities of the position include, but are not limited to the following:

Strategic Leadership: Collaborate with the Chief Technology Officer (CTO) and other senior leaders to define and execute the organization’s technology strategy, with a focus on application development and innovation.

Team Management: Lead, mentor, and grow a high-performing team of web developers, .NET developers, project managers, BI developers, quality assurance tester and business analysts. Foster a culture of collaboration, innovation, and continuous improvement.

Application Development: Oversee the design, development, and deployment of scalable, secure, and high-performance applications and software solutions. Ensure adherence to best practices in coding, testing, and deployment.

Project Management: Manage the full life cycle of technology projects, from requirements gathering to delivery, ensuring projects are completed on time, within scope, and within budget.

Business Intelligence: Drive the development and implementation of BI solutions to support data-driven decision-making across the organization.

Vendor Management: Evaluate, select, and manage relationships with third-party vendors and technology partners to ensure the delivery of high-quality services and solutions.

Compliance and Security: Ensure all applications and systems comply with industry standards, regulatory requirements, and security best practices.

Stakeholder Collaboration: Work closely with business units and stakeholders to understand their needs and translate them into effective technology solutions.

Budget Oversight: Develop and manage the budget for application development and related initiatives, ensuring optimal allocation of resources.

Quality Assurance: Establish and maintain robust quality assurance processes for all applications and software solutions. Ensure comprehensive testing methodologies are implemented, including unit testing, integration testing, and user acceptance testing. Monitor application performance and reliability metrics to identify and address potential issues proactively. Foster a culture of quality throughout the development lifecycle.

Minimum Qualifications/Requirements:

Please Note: This position is open only to internal candidates serving at the NYC Comptroller's Office in a permanent (not provisional) civil service title of either Computer Systems Manager or Computer Operations Manager.

To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter.

COMPUTER SYSTEMS MANAGER - 10050

Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.