Tiffany & Co. Senior Specialist, Global Client Development Tools
- Lead the development of the clienteling tool roadmap, strategically balancing immediate business needs with long-term opportunities and tool integration.
- Drive the analysis and refinement of retail client segmentation and targeting strategies to maximize effectiveness and achieve optimal business results.
- Champion 360-degree initiatives, assisting with integration across all channels and touchpoints.
- Orchestrate collaboration with product, retail, and analytics teams to gather requirements and assess the effectiveness of client development programs.
- Provide executive-level summaries and strategic insights for senior leadership regarding project progress and outcomes.
- Pioneer AI‑enabled initiatives, focusing on leveraging advanced technology to significantly enhance efficiency, elevate sales performance, and cultivate client loyalty.
- Serve as a trusted partner to Marketing, Retail, Digital Product, Analytics, and IT teams to ensure solutions are aligned with client objectives.
- Work with regional teams to own the collection of feedback, understand local needs, and support implementation of global tools and standards.
- Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred.
- 3+ years of experience in client development, retail strategy, or a related area, preferably within a global setting.
- Expertise in clienteling tools, retail segmentation, and omnichannel strategies.
- Strong analytical, organizational, and communication skills.
- Demonstrated ability to collaborate in cross-functional, multicultural teams.
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