Inside Sales & Customer Service
Help Wanted – Inside Sales Representative Specialty Industrial Distributor
We are a well-established specialty industrial distributor seeking a motivated and customer-focused Inside Sales Representative to join our team. This is a great opportunity for someone with strong communication skills and a technical mindset to work in a fast-paced, service-oriented environment.
Responsibilities:
• Serve as the primary point of contact for incoming customer inquiries via phone and email
• Prepare and follow up on quotes, orders, and product information
• Assist customers in selecting appropriate products based on application requirements
• Work closely with outside sales and technical support teams to ensure excellent customer service
• Process orders accurately and efficiently using internal software systems
• Maintain product knowledge across our range of specialty tools and equipment
• Build and maintain strong relationships with customers and vendors
Requirements:
• Previous experience in inside sales, customer service, or related field (industrial or technical sales preferred)
• Strong verbal and written communication skills
• Ability to read and understand technical product information
• Comfortable using order entry and CRM systems (training provided)
• Detail-oriented with good organizational and follow-up skills
• Team player with a positive attitude
Preferred Qualifications:
• Knowledge of industrial products such as torque tools, hoists, rigging, hydraulics, or similar equipment
• Experience working in a distribution or manufacturing environment
We Offer:
• Competitive salary based on experience
• 401(k)
• On-the-job training and growth opportunities
• Supportive, team-based work environment
If you're looking for a stable position where you can grow professionally and contribute to a respected company, we want to hear from you.
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