Salesforce Admin

Job Description

PGIM Real Estate is seeking a detail-oriented Salesforce Administrator to support our Debt Salesforce instance. This is a contractor-to-permanent opportunity for someone who excels at building dashboards, ensuring data accuracy, and collaborating across teams.

Key Responsibilities

• Build and maintain Salesforce dashboards for business stakeholders

• Ensure data integrity through audits and de-duplication

• Provide user support and troubleshoot issues

• Manage user accounts, profiles, and permissions

• Analyze business processes and propose Salesforce solutions

• Collaborate with system and business teams to resolve issues

• Assist with reporting and process documentation

• Support user training and conduct sessions

• Stay current on Salesforce features and recommend improvements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 2-3 years of experience in Salesforce operational support

• Salesforce Platform Administrator certification

• Strong interpersonal, communication, and problem-solving skills

• Experience managing CRM customer accounts in Salesforce

• Ability to automate processes (Flow, Process Builder, Workflow Rules) to improve user experience

• Intermediate Excel skills (Vlookup, Trim, Index/Match) - Experience in financial services or real estate

• Comfortable working in large, matrixed environments

• Basic SQL knowledge

• Proven ability to foster strong cross-team relationships