Operations Manager

Please read carefully before applying
Do NOT call our stores.
All communication must be sent via email: [email protected]

About Awake

Awake is a fast-growing cannabis retail brand focused on delivering a high-end, education-driven customer experience. We are building a company centered around structure, performance, and long-term growth , and we are looking for a strong operator to help take our store to the next level.

Position Overview

We are seeking a Store Operations Manager who is not just a manager, but a builder and problem solver .

This role is responsible for:

• Driving store performance
• Implementing systems and SOPs
• Leading and developing the team
• Taking ownership of daily operations and results

If you are someone who thrives on accountability, structure, and growth—this role is for you.

Compensation & Schedule

• $48,000 - $60,000
• $23/hour base
• Performance-based bonuses (Weekly & quarterly)
• Tips
• 30 to 40 + hours per week

Core Responsibilities

• Oversee and execute all daily store operations
• Lead, coach, and hold team members accountable to performance standards
• Implement, improve, and enforce SOPs across all areas of the business
• Track and analyze daily sales, KPIs, and team performance
• Drive revenue growth through execution (upselling, bundles, promotions, staffing)
• Ensure full compliance with cannabis retail regulations and company policies
• Optimize scheduling, labor efficiency, and team productivity
• Manage inventory, merchandising, pricing, and stock flow
• Execute events, promotions, and in-store initiatives with clear ROI focus
• Maintain a clean, organized, high-standard retail environment
• Handle customer issues professionally while protecting the brand experience

What We’re Looking For

• Minimum 2+ years of leadership or management experience
• Strong understanding of operations, systems, and performance-driven environments
• Detail-oriented with strong execution and follow-through
• Ability to lead with structure, consistency, and accountability
• Experience working with KPIs, sales metrics, and team performance tracking
• Strong communication and problem-solving skills
• Comfortable in a fast-paced, evolving environment

Preferred Qualifications

• Cannabis retail experience
• Bilingual (Spanish preferred)
• Reliable transportation
• Experience with POS systems, inventory platforms, or retail software

What You’ll Gain

• Ongoing education and hands-on mentorship
• Opportunity to grow within a fast-scaling company
• Exposure to high-level operations and business development
• Potential for long-term growth and partnership opportunities

What Success Looks Like

• Improved store performance and sales growth
• Consistent execution of systems and SOPs
• Strong, accountable, and well-managed team
• Ability to take ownership and operate independently

Pay: $48,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience:

• Cannabis: 2 years (Required)

Work Location: In person