Onboarding Specialist

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members.

You will...

• Take charge of the new hire onboarding process, ensuring a smooth transition into the organization.

• Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.

• Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.

• File and organize preemployment documents, maintaining a systematic record-keeping system.

• Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.

• Perform and track various background checks for both pre-employment and renewal purposes.

• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.

• Respond to and process assigned tickets from the internal ticketing system promptly and efficiently.

• Actively participates in team meetings, fostering open communication and collaboration within the team.

• Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.

• Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards.

• Ensure the maintenance of project productivity and quality goals, striving for continuous improvement.

• Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly.

• Participate in other projects or duties as assigned.

We are interested in speaking with individuals with the following...

• High School Diploma required.

• Two (2) plus years of experience or an equivalent combination of education and/or experience.

• Bilingual in Spanish/English preferred

• Strong analytical and problem-solving skills.

• An energetic pace along with a positive attitude.

• Self-motivation and the ability to work independently and with VRI team members.

• Proficient in the use of Word, Excel, Outlook, and PowerPoint.

• Excellent oral and written communication skills.

• Proficient in managing multiple tasks at the same time.

Salary: $17.00-$20.00/Hour

Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• Pre-Tax and Post --Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Tuition Reimbursement

• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information (

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at [email protected] and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare!

Our goal isn't a number. It's a difference.

Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation ( and personal and home care ( to enable greater access to care, reduce costs and improve outcomes.

Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.

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